General Course Information
Aboriginal Learner Services | Address or Name Change
Attendance Requirements | Cancellations | Disabilities | Food Services
Classroom Hours | Community Partner Locations | Individual Coaching/Tutoring
Information Desk | Instructor Substitutions
Prior Learning Assessment / Course Credits
International Student Information | Library
JIBC Campus Locations | Read the Fine Print | Career Opportunities
Learner Substitutions | Learner Services Fee | NSF Cheques
Practice Groups | Refunds | Resources
Tax Receipts | Transcripts | Transfers
Withdrawals
Information desk
The Information Desk is located in the Atrium on the main floor of the JIBC’s New Westminster Campus. Staff are available weekdays from 7:00 a.m. to 5:00 p.m. to provide general information and assistance. Staff also handle requests for First Aid attendants, maintain lost and found, and approve all notices for the bulletin boards and flyers for the information racks.
Aboriginal learner services
Support services for Aboriginal learners are available from:
Program Coordinator,
Aboriginal Programs & Services
Phone: 604.528.5621
Email: aboriginal@jibc.ca
Disabilities
Services for students with disabilities and special learning needs
The JIBC strives to be as accessible as possible to students with disabilities.
To help you while you are learning at the JIBC, we are able to provide
- Sign language interpreters
- Specialized equipment for people who are visually impaired
- Large-print or Braille documents
- Classroom and exam tutors for people with learning disabilities
The JIBC building is completely wheelchair accessible. Disability-designated parking is located near both main entrances of our building, with conveniently located curb approaches. All floors have separate accessible washrooms, and pay phones are designed for wheelchair access. There are two elevators and refuge areas at each staircase in the event of fire or other emergency. Wherever possible, JIBC courses held off-site are offered at wheelchair-accessible locations.
For more information, please contact the Registration Services Advisor at 604.528.5588; TTY/TDD: 604.528.5655.
Here is the JIBC’s Student Handbook for download.
Library
The JIBC Library is located at the JIBC’s New Westminster campus and is open to all students, although only students registered in certificate or diploma programs have borrowing privileges. All students may contact the Library for a username and password to be used for off-site access to databases of full-text journal articles and references. All computers in the Library have Microsoft Office and Internet access. The Library has a printer, photocopier and fax machine that can be used for nominal fees. The Library also has study rooms available for student use.
Library hours are Monday to Friday from 8:00 a.m. to 5:00 p.m., and Saturday
(September to June) from 9:00 a.m. to
4:00 p.m.
Phone: 604.528.5599
Fax: 604.528.5593
E-mail: library@jibc.ca
Web: www.jibc.ca/library
After-hours online chat reference service
After JIBC Library hours (evenings and Sundays), BC post-secondary librarians are available to provide an online chat reference service
through AskAway.
For more information on all JIBC Library services visit www.jibc.ca/library
Food services
The JIBC’s New Westminster
campus has a full-service cafeteria.
Food services at other campuses vary.
Read the Fine Print
Register Early
Register early to avoid the disappointment of cancelled courses. In order to provide adequate notice, the decision to cancel a course is often made well before the course start date.
Personal education number (PEN)
A Personal Education Number will be issued to all students. In order to issue the number, the JIBC must collect information on gender and birth date. This information is collected under the authority of the Freedom of Information and Protection of Privacy Act, and is needed to process each student’s registration form. A PEN is required for online registration.
Attendance requirements
You must attend the full course to receive credit. For further information contact the program coordinator, 604.528.5608 or 1.888.799.0801.
NSF cheques
A fee of $15 applies to all cheques returned due to “not sufficient funds.”
Transferring credits
For information on transferring credit from JIBC courses to other educational institutions, please contact the institution
to which you are considering transferring credits.
Tax receipts
T2202A forms for tax purposes, provided to all students who pay personally for their courses, will be issued in February 2010 for all 2009 courses. Tuition fees over $100 (cumulative from the same institution) are tax-deductible.
Transcripts
Transcripts are available from the Registration Office. Upon completion of a certificate program, students will receive one copy of their official transcript at no charge. In all other cases, a fee applies.
Learner services fee (LSF)
As part of a commitment to improving the quality of services for our students, the JIBC charges a learner services fee of $5 per course credit to a maximum of six credits per course ($30). The fee applies to credit courses only and is collected at the time of enrollment. The fee is tax-deductible and is refundable if a student withdraws before the class withdrawal deadline. The learner services fee is used to enhance library, technology, and other services for the benefit of students at all JIBC locations.
Example of application of learner services fee:
Parenting Wisely Facilitation Training (CY263)
Date: January 28-29, 2009
Credits: 1.0 (0.5 credits/day)
Fee: $255
LSF: $5.00/credit
Total: $260
Withdrawals
Deadlines and fees for withdrawing from a certificate or course vary from program to program. Please contact the Student Services Centre for specific information.
Refunds
JIBC course registration fees are refundable, subject to a $25 administration fee, provided we receive notification at least seven calendar days before the course start date. If you wish to cancel or reschedule your final assessment, you will be charged
a cancellation/transfer fee of 50 per cent of the regular fee.
Refund policies differ among institutions.
If you register with one of our partner institutions, please familiarize yourself with its refund policy.
Transfers
You may transfer from one course to another up to seven calendar days before the start date of your course. Transfers are subject to an administrative charge of $25.
Cancellations
The JIBC reserves the right to cancel courses. A full refund of tuition fees will be issued for courses cancelled by the JIBC.
In every case, as much advance notice as possible will be provided. The JIBC is not responsible for participants’ expenses (such as airline or hotel reservations) if a course must be cancelled. We truly regret any inconvenience this may cause.
Learner substitutions
Substitutions are welcome as long as the substituting learner has completed the course prerequisites. Please inform the registration office ahead of time.
Instructor substitutions
Occasionally an instructor substitution is required. We regret that we are unable to reimburse learners for any costs associated with a decision to drop a course as a result of an instructor substitution.
Address or name changes
Please inform our Student Services Centre of any change to your name or postal or email address so that we can update our records and stay in touch with you.
Policies
Policies differ among institutions. If you register with one of our partner institutions, the policies of that institution will apply.
International students
If you are an international student, international student fees will apply. Fees listed on our website are domestic rates. Please contact the Student Services Centre for the applicable international rates.
Helpful Resources
For information about any of the
student services with regard to credit
contact:
Centre for Aboriginal Programs & Services
Program Planner
604.528.5522 or aboriginal@jibc.ca
www.jibc.ca/aboriginal
Centre for Counselling & Community Safety
604.528.5608 or cccs@jibc.ca
www.jibc.ca/cccs
Centre for Leadership
Program Coordinator
604.528.5633 or leadership@jibc.ca
Centre for Conflict Resolution
Program Coordinator
604.528.5735 or ccrplar@jibc.ca
Prior Learning Assessment and Recognition (PLAR)
Prior Learning Assessment and Recognition (PLAR) is a process for granting credit in a
post-secondary program based upon what you know and what you can do, no matter where or how you gained your knowledge
or skills.
Credit equivalency
Credit equivalency is recognition of equivalent education earned at another post-secondary college, university, institution or learning organization.
You may need to provide specific evidence such as transcripts, written reports, completed projects, audio or video of
your work.
Credit transfer (articulation agreements)
Credit transfer is recognition of JIBC credits by another post-secondary college, university or institution or learning organization. The Centre for Conflict Resolution has a number of exiting articulation agreements with other
post-secondary college, university or institutions.
Helpful resources
Mediator Accreditation
Practitioner organizations offer an accreditation process for mediators include:
BC Arbitration and Mediation Institute
Phone: 604.736.6614 or 1.877.332.2264 www.amibc.org
For JIBC courses that qualify towards the C.Med. (Chartered Mediator) status granted by the ADR Institute of Canada, visit the website www.amicbc.org.
Alberta Arbitration and Mediation Society
Phone: 780.433.4881 or 1-800-232-7214 www.aams.ab.ca
Family Mediation Canada
Accreditation requires a certain number of hours of training and practical experience and the successful completion of a skills based assessment. Phone: 519.585.3118
or 1.877.FMC.2005 Email: fmc@fmc.ca
www.fmc.ca
BC Mediator Roster (Civil and Family)
The BC Mediator Roster Society manages a list of civil and family mediators who have met minimum training and experience criteria and who have subscribed to defined standards of conduct. The list, which consists of the Civil Roster and the Family Roster, is available to lawyers, judges, government agencies and any other organization or member of the public who wishes to resolve disputes using mediation.
For more information:
British Columbia Mediator Roster Society
#311, 895 Fort Street
victoria, BC V8W 1H7
tel: 250.381.9006
fax: 250.381.9022
E-mail: mediators@mediator-roster.bc.ca
www.mediator-roster.bc.ca
Contact: Susan Burrows, Roster Coordinator
Mediation practicum programs in British Columbia
Court Mediation Program The Court Mediation Program (CMP) provides an opportunity for trained but inexperienced mediators to practice mediation skills in a high-quality practicum environment.
For more information:
Phone: 604.684.1300
Fax: 604.684.1306
Email: info@courtmediation.com
Outside the Lower Mainland:
Call toll-free: 1.877.656.1300
Mailing address: Court Mediation Program Suite 177-800 Hornby Street
Vancouver, BC V6Z 2C5
www.courtmediation.com/contact.php
Child Protection Mediation Practicum Project
The Child Protection Mediation Practicum (CPMP) Project provides an opportunity for individuals, with or without prior mediation experience, in Aboriginal and geographically remote communities throughout BC to develop mediation
skills in a hands-on practicum environment. The practicum is designed to support the growth of child protection mediation throughout the province.
For more information:
Phone: 604.684.1300 ext. 25
Fax: 604.684.1306
Email: info@drpracticum.com
Outside the Lower Mainland
Call toll-free: 1.877.656.1300 ext. 25
Mailing address: Child Protection Mediation Practicum Project Suite 177-800 Hornby Street Vancouver, BC V6Z 2C5
www.courtmediation.com/contact.php
The Family Mediation Practicum Project
The Family Mediation Practicum Project has been operating in New Westminster since January 2004 and provides free mediation services for family disputes about custody, access, guardianship, child support, and simple property matters. In the project,
one mediator is guided by a senior, highly trained mediator (or mentor), who assists the mediator to prepare for and conduct each session. One of the objectives of the project is to expand the number of qualified family mediators in the province.
For more information:
Phone: 604.516.0788
Fax: 604.516.0708
Email: fmpp@telus.net
Mailing address: Family Mediation Practicum Project 2nd Floor, 519 Seventh Street New Westminster, BC V3M 6A7
www.courtmediation.com/contact.php
Registration Information
JIBC Student Services Centre
| Hours: |
8:00 a.m. to 4:30 p.m.
Monday to Friday |
| Information |
604.528.5590 |
| Registration |
604.528.5590 (local calls) or
1.877.528.5591
(toll-free) |
| Fax: |
604.528.5653 |
| E-mail: |
register@jibc.ca ( Inquiries only; we do not accept e-mail registrations) |
Follow these steps to register for courses:
- Make sure that you have completed all prerequisites.
- Register online at www.jibc.ca or
- By phone, call 604.528.5590 or 1.877.528.5591 or
- By fax/mail, fill out the Course Registration Form on page 139.
- Submit your registration form and payment at the same time. Follow
the steps for payment below.
Confirmation of registration will be sent by mail.
Online:
New and existing students can register and pay online with your credit card, all with a few clicks of a mouse! (MasterCard and VISA only):
- Visit www.jibc.ca
- Use the course search to select the course, date, and location for which you would like to register.
- Login with your student ID and password.
- Follow the prompts to complete your registration.
By phone:
Call the Student Services Centre at 604.528.5590 or 1.877.528.5591 (toll-free – long distance calls only) between 8:30 a.m. and
4:00 p.m., Monday to Friday. Please have the course name
and number and your VISA, MasterCard or American Express number ready when you call.
By mail:
Send a cheque made out to the Justice Institute of BC or a VISA/ MasterCard/ American Express number with expiry date and signature to:
JIBC Student Services Centre
715 McBride Boulevard
New Westminster, BC V3L 5T4
In person:
By cheque, cash, debit card, VISA, MasterCard or American Express at the JIBC Student Services Centre, 715 McBride Boulevard,
New Westminster, BC, between
8:00 a.m. and 4:30 p.m.
Monday to Friday.
By fax:
Fax the registration office at 604.528.5653. VISA, MasterCard or American Express.
Registration Services Advisor
For general advice about JIBC programs and courses, and justice and public safety career paths, or for assistance for students with disabilities:
Phone: 604.528.5588 or 604.528.5587
Fax: 604.528.5653
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