Personal Safety for Frontline Employees
June 2, 2017 8:30 a.m. - 4:30 p.m.
Learn to deal with difficult individuals and situations more confidently.
Threats to personal safety, real or perceived, have a real impact on your employees' productivity. These situations create stress and anxiety that often manifests itself in physical illness and lost time. And, if your employees feel at risk, it's likely that many of your customers feel the same way. Ensuring that your frontline employees are adequately trained and prepared to deal with and respond to difficult individuals helps to minimize the costs associated with employee and customer anxiety.
JIBC's upcoming workshop on Personal Safety for Frontline Employees provides employees and managers the basic tools and techniques used by justice and public safety professionals to effectively diffuse threatening situations and deal with difficult indivduals and situations more confidently.
For more information, visit the Personal Safety for Frontline Employees webpage.
Last updated May 10, 2017