Certificate in Conflict Resolution: Specialization in Mediation/Third-Party Intervention

This certificate specialization is designed for people who, either formally or informally, perform mediation and third-party intervention in their job. It is also intended for those who are planning to be self-employed as private practice mediators/interveners. The courses and certificate are open to anyone. There are no formal requirements for admission.

You will first learn the foundations of collaborative conflict resolution with a focus on self awareness in conflict. You will then apply this understanding and knowledge in a problem solving/negotiation setting and in a process facilitation context. The program electives allow you to specialize and deepen your learning in a variety of contexts related to mediation. Your learning will culminate in a written and practical assessment of your learning, skills and abilities.

• The certificate program is 252 hours or 36 days of training and an assessment. 
• You can take courses individually or complete the certificate.
• Learn at your own pace – take courses when they fit your schedule.
• Core courses are scheduled several times throughout the year.
• Full attendance is required.
• We recommend you complete the program within 2-3 years.
• One-day (7 hours) online courses are completed over two weeks
• Two day (14 hours) online courses take four weeks to complete
• Three-day (21 hours) online courses take six to seven weeks to complete

Required Courses (12.5 credits)

Some courses are offered online.   denotes online delivery.

Course Name	Course Code	Credits	Days
Foundations of Collaborative Conflict Resolution: Workplace Focus	CCR101	1.5	3
-or-
Foundations of Collaborative Conflict Resolution	CCR100	1.5	3
Mediation Skills Level I	CCR180	1.5	3
Negotiation Skills Level I	CCR170	1.5	3
Dealing with Anger	CCR190	1.5	3
Negotiation Skills Level II	CCR280	2.5	5
Mediation Skills Level II	CCR290	2.5	5
Theoretical Foundations of Dispute Resolution	CCR150	1.5	3
-or-
Integrating Conflict Theory and Practice	CCR152	1.5	3
Assessment: Specialization in Mediation/Third-Party Intervention	ACCRM299

 Elective Courses (choose 10 days / 5 credits) 

Course Name	Course Code	Credits	Days
The following courses have no prerequisites:
Asserting Yourself in Conflict Situations	CCR105	1.0	2
Building Your Communication Toolbox	CCR102	1.0	2
Managing the Hostile Individual	CCR108	1.0	2
The following courses have prerequisites of CCR100 or CCR101:
Balancing Empathy and Assertion	CCR172	1.0	2
Managing the Conflict Within	CCR173	1.0	2
The following courses have prerequisites of CCR170 or CCR180:
The Art of Reframing	CCR208	0.5	1
Asking Better Questions	CCR204	0.5	1
Civil Procedure	CCR211	1.0	2
Dealing with Defensiveness in Conflict	CCR205	1.5	3
Defining Issues & Setting the Agenda	CCR201	1.0	2
Dynamics of Power	CCR206	1.5	3
Identifying Control & Abuse in Pre-Mediation	CCR271	0.5	1
Mediating Civil & Court-Based Cases	CCR214	1.0	2
Resolving Conflict in Groups Level I: Effective Team Dynamics	CCR210	1.0	2
Resolving Conflict in Groups Level II: Effective Team Dynamics	CCR260	1.0	2
Resolving Conflict on the Front Line: Demonstrating Leadership at Work	CCR200	1.5	3
Separate Meetings: Pre-Mediation & Caucusing	CCR209	1.0	2
Shifting from Positions to Interests	CCR202	1.5	3
The following course has a prerequisite of CCR290
Ethical Dilemmas for Mediators in British Columbia	CCR296	0.5	1
- OR -
Ethical Dilemmas for Mediators in Alberta	CCR297	0.5	1
Mediation Skills Level III	CCR295	1.0	2
Preparing for Your Mediation Assessment (Reality Check)	CCR291	0.5	1
General Elective
Choose your remaining day from any conflict resolution course. You may use 7 hours from Foundations of Effective Management and Leadership Part 1 FMGMT100 for general elective credit in this certificate.	Total	3.0	6

^{Note: 1 day is equivalent to 7 credit hours.  A credit is comprised of 14 hours.}

Courses may be taken individually or as part of the Certificate Program. 

Certificate Enrolment Fee: $125

Cost for the program is approximately $7,500 plus LSF (costs vary based on course locations).

Course manuals are supplied when you attend class, and if purchase of books or other materials are required you will be advised of the details when you register.

The courses and certificate are open to anyone. There are no formal requirements for admission.

Submit an enrollment form via fax, mail or by email.

Mail to:
Justice Institute of British Columbia
Centre for Conflict Resolution
715 McBride Boulevard,
New Westminster, BC V3L 5T4

Or fax to 604.528.5640

Email: conres@jibc.ca

To check current course availability, select the course name above. If you wish to register, follow the instructions on the course listing.

The Centre for Conflict Resolution offers a number of Information Sessions throughout the year.