Gaming Security Officer Training
Gaming Security Officers play a key role in maintaining gaming integrity, safety of customers and co-workers, protecting facility assets, and investigating unusual activities and incidents.
On successful completion of the Gaming Security Officer course, students will receive both their Gaming Security Officer (GSO) certificate, and their Basic Security Training (BST) certificate.
JIBC and the British Columbia Lottery Corporation have developed a Gaming Security Officer Certification Program that you must successfully complete in order to qualify for employment in casinos and other gaming facilities.
The JIBC under Agreement with BCLC administers the Gaming Security Program. Gaming security officers in British Columbia are required to successfully complete an online course and final written examination. This is a self-paced course which is available to you for 16 weeks from enrolment. You must be online a minimum of 5 days from registration before you can request your final written exam.
As a Gaming Security Officer, you will play a key role in maintaining gaming integrity, ensuring the comfort and safety of customers and co-workers, protecting the assets of the facility, managing access and investigating unusual activities and incidents.
The training program helps you develop the skills and knowledge to perform these duties by focusing on the following key areas:
Gaming and Security Officer Duties
- Gaming Governing and Regulatory Agencies
- Security Functions and Importance of Gaming Security
Professionalism and Ethics
- What is a Professional? Professional standards of Conduct
- What are Ethics? Standards of Ethical Conduct
- Key Aspects of Customer Service
- Key Customer Service Skills
Laws and Regulations
- Key Provisions of Gaming Control Act
- Essential Elements of Offences
- Authorities and Powers Under the Law
Gaming Facility Protection
- Irregularities in Casino Play and Protection of Facilities
- Loan Sharking and Suspicious Activity
Basic Investigative Skills
- Conducting Interviews and Taking Statements
- Securing and Protecting Evidence
- Testifying in Court
- iTrak System
Customer and Staff Protection
- Purpose of National Use of Force Framework
- Tactical communications
- Personal safety strategies
- Care and control of suspects
Effective December 1, 2011, students who successfully complete SCRT-1604 Gaming Security Officer online course plus a final written exam with a minimum of 70% will receive both their Gaming Security Officer (GSO) certificate and their Basic Security Training (BST) certificate. Students will receive their certificates via email.
As a security professional, dual certification with both your GSO and BST gives you further employment options. You may seek employment in a casino or gaming centre, or within general security.
- SCRT-1604 Gaming Security Officer (previously PSP194) Online Course - $394.14
- International Student Fee - $1182.46
* A Learner Service Fee of $16.80 will be added to the above tuition prices.
Please Note: Tuition is subject to a 2% increase as of the 1st of April, every year. Please verify all tuition costs with JIBC Student Services.
If I have my BST certificate does this exempt me from having to take the GSO training?
No, it is mandated by BCLC that all persons working security in a casino/gaming centre be certified as a Gaming Security Officer. This course is strictly geared towards persons working in this enivronment.
Is this course offered face-to-face in a classroom?
No, this course is only offered as an online course via the Justice Institute of British Columbia.
What age do I have to be to take the course?
19 years of age to work in a casino. You may take the course before this but will not be able to seek work until you are the legal age.
Are there any background security checks required before starting the course?
No, security checks are required to take the course. However, the Gaming Facility may require background checks for employment.
How often is this course offered?
Continuous intake, you may start at any time. You have 16 weeks to complete the course after you are enrolled. The course is self paced, no instructor, and you work through it at your own pace.
Last updated June 2, 2017