Certificate in Conflict Resolution: Specialization in Mediation/Third-Party Intervention
This specialization gives you in-depth knowledge and skills in formal and informal mediation as well as other forms of third-party intervention.
Gillian Robbins, JIBC Graduate Certificate in Conflict Resolution: Specialization in Mediation / Third-Party Intervention
This 252-hour (36 training days) program is worth 18 credits and culminates in a Certificate in Conflict Resolution: Mediation/Third-Party Intervention Specialization upon successful completion of all course hours and the final evaluation component.
If you are considering a career as a private-practice mediator, the training hours gained in this specialization can be applied towards admission to the BC Mediator Roster. They can also be applied towards certification by practitioner organizations and participation in the Court Mediation Practicum Program.
Download your Suggested Learning Path.
This certificate specialization is designed for people who, either formally or informally, perform mediation and third-party intervention in their job. It is also intended for those who are planning to be self-employed as private practice mediators/interveners. The courses and certificate are open to anyone. There are no formal requirements for admission.
The Centre for Conflict Resolution offers a number of Information Sessions throughout the year.
You will first learn the foundations of collaborative conflict resolution with a focus on self awareness in conflict. You will then apply this understanding and knowledge in a problem solving/negotiation setting and in a process facilitation context. The program electives allow you to specialize and deepen your learning in a variety of contexts related to mediation. Your learning will culminate in a written and practical assessment of your learning, skills and abilities.
- The certificate program is 252 hours or 36 days of training and an assessment.
- You can take courses individually or complete the certificate.
- Learn at your own pace – take courses when they fit your schedule.
- Core courses are scheduled several times throughout the year.
- Full attendance is required.
- We recommend you complete the program within 2-3 years.
- One-day (7 hours) online courses are completed over two weeks
- Two day (14 hours) online courses take four weeks to complete
- Three-day (21 hours) online courses take six to seven weeks to complete
Required Courses (12.5 credits)
Some courses are offered online. (*) denotes online delivery. To check current course availability, select the course code below. If you wish to register, follow the instructions on the course listing.
|Course Name||Course Code||Credits||Days|
|Foundations of Collaborative Conflict Resolution: Workplace Focus||CRES-1101||1.5||3|
|Foundations of Collaborative Conflict Resolution||CRES-1100||1.5||3|
|Mediation Skills Level I||CRES-1180||1.5||3|
|Negotiation Skills Level I||CRES-1170||1.5||3|
|Dealing with Anger||CRES-1190||1.5||3|
|Negotiation Skills Level II||CRES-1270||2.5||5|
|Mediation Skills Level II||CRES-1280||2.5||5|
|Theoretical Foundations of Dispute Resolution*||CRES-1150||1.5||3|
|Integrating Conflict Theory and Practice||CRES-1152||1.5||3|
|Assessment: Specialization in Mediation/Third-Party Intervention||CRES-1560|
Elective Courses (choose 10 days / 5 credits)
|Course Name||Course Code||Credits||Days|
|The following courses have no prerequisites:|
|Asserting Yourself in Conflict Situations||CRES-1305||1.0||2|
|Building Your Communication Toolbox||CRES-1302||1.0||2|
|Managing the Hostile Individual||CRES-1308||1.0||2|
|Conflict Coaching Level I||CRES-1131||1.5||3|
|The following courses have prerequisites of CRES-1100 and CRES-1131:|
|Conflict Coaching Level II||CRES-1231||1.5||3|
|The following courses have prerequisites of CRES-1100 or CRES-1101:|
|Balancing Empathy and Assertion||CRES-1472||1.0||2|
|Managing the Conflict Within||CRES-1473||1.0||2|
|The following courses have prerequisites of CRES-1170 or CRES-1180:|
|The Art of Reframing||CRES-1408||0.5||1|
|Asking Better Questions||CRES-1404||0.5||1|
|Civil Procedure *||CRES-1411||1.0||2|
|Dealing with Defensiveness in Conflict||CRES-1405||1.5||3|
|Defining Issues & Setting the Agenda||CRES-1401||1.0||2|
|Dynamics of Power||CRES-1406||1.5||3|
|Identifying Control & Abuse in Pre-Mediation||CRES-1474||1||2|
|Conflict Dynamics in Groups||CRES-1210||1.0||2|
|Resolving Conflict in Groups Level II: |
Effective Team Dynamics
|Resolving Conflict on the Front Line: |
Demonstrating Leadership at Work
|Separate Meetings: Pre-Mediation & Caucusing||CRES-1409||1.0||2|
|Shifting from Positions to Interests||CRES-1402||1.5||3|
|The following course has a prerequisite of CRES-1280|
|Ethical Dilemmas for Mediators*||CRES-1298||1.0||2|
|Mediation Skills Level III||CRES-1495||1.0||2|
|Preparing for Your Mediation Assessment (Reality Check)||CRES-1491||0.5||1|
|Choose your remaining day from any conflict resolution course. You may use 7 hours from Lead Yourself First LEAD-1100 for general elective credit in this certificate.||Total||3.0||6|
Note: 1 day is equivalent to 7 credit hours. A credit is comprised of 14 hours.
Courses may be taken individually or as part of the Certificate Program.
Books & Supplies
Course manuals are supplied when you attend class, and if purchase of books or other materials are required you will be advised of the details when you register.
Certificate Enrolment Fee: $125
Cost for the program is approximately $7,500 plus a (Learner Service Fee costs vary based on course locations).
The courses and certificate are open to anyone. There are no formal requirements for admission.
Register to a class
To check individual course availability, select one the course codes above and follow the instructions on the course listing.
Enroll in the program
Submit an enrollment form via
Justice Institute of BC
715 McBride Boulevard, New Westminster, BC V3L 5T4
to Student Services at 604.528.5653
For more information
Phone: 604.528.5590 or 1.877.528.5591
Last updated September 20, 2016