Certificate in Conflict Resolution: Specialization in Negotiation

All JIBC course codes changed on July 1, 2015.Learn more

This specialization provides you with an excellent opportunity to explore the broad field of conflict resolution, with an emphasis on negotiation skills.

This certificate specialization will equip you with concepts and skills to improve your personal and working relationships by learning how to handle conflict more constructively.

It is comprised of a number of required and elective courses, and totals 252 hours (36 training days) in length, worth 18 credits. It culminates in a Certificate in Conflict Resolution: Specialization in Negotiation upon successful completion of all course hours and the final assessment component.

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Who Should Take This Certificate

Leaders (either formal or informal), managers, dispute resolution practitioners and those wishing to become more influential in their interpersonal relationships and who want to learn more about the process and practice of collaborative conflict resolution. The Centre for Conflict Resolution offers a number of Information Sessions throughout the year.

The Centre for Conflict Resolution offers a number of Information Sessions throughout the year.

Learning Objectives

This certificate specialization provides an excellent opportunity to explore the broad field of conflict resolution, with an emphasis on negotiation skills. You will first learn the foundations of collaborative conflict resolution with a focus on self awareness in conflict. You will then apply this understanding and knowledge in a problem solving/negotiation setting that involves looking for mutually satisfactory solutions.

The program electives allow you to specialize and deepen your learning in a variety of contexts related to negotiation. Your learning will culminate in a written and practical assessment of your learning, skills and abilities.

Program Format

  • The certificate program is a total of 252 hours or 36 days of training (comprising a number of required and elective courses) and an assessment. 

  • You can take courses individually on a one-off basis or complete the entire certificate.

  • Learn at your own pace – take courses when they fit your schedule.

  • Core courses are scheduled several times throughout the year and electives less frequently.

  • Full attendance is required.

  • We recommend you complete the program within 2-3 years.

  • Three-day (21 hours) online courses take six to seven weeks to complete

Courses

Required Courses (10 credits)

Some courses are available online.  (*) denotes online course. To check current course availability, select the course code below. If you wish to register, follow the instructions on the course listing.

Course Name Course Code Credits Days

Foundations of Collaborative Conflict Resolution: Workplace Focus 

CRES-1101 1.5 3

 - or -

     

Foundations of Collaborative Conflict Resolution

CRES-1100 1.5 3

Mediation Skills Level I

CRES-1180 1.5 3

Negotiation Skills Level I

CRES-1170 1.5 3

Dealing with Anger

CRES-1190 1.5 3

 Negotiation Skills Level II

CRES-1270 2.5 5

Theoretical Foundations of Dispute Resolution*

CRES-1150 1.5 3

 -or-

     

Integrating Conflict Theory and Practice

CRES-1152 1.5 3

Assessment: Certificate in Conflict Resolution: Specialization in Negotiation

CRES-1561    

 

Elective Courses (choose 10 days / 5 credits) 

Course Name

Course Code

Credits

Days

The following courses have no prerequisites:

Asserting Yourself in Conflict Situations

 CRES-1305

 1.0

 2

Building Your Communication Toolbox

CRES-1302

 1.0

 2

Managing the Hostile Individual

CRES-1308

 1.0

 2

The following courses have prerequisites of CRES-1100 or CRES-1100:

Balancing Empathy and Assertion

 CRES-1472

 1.0

2

Giving & Receiving Constructive Feedback

 CRES-1471

 1.0

 2

Managing the Conflict Within

 CRES-1473

 1.0

 2

The following courses have prerequisites of CRES-1170 or CRES-1180:

The Art of Reframing

CRES-1408

 0.5

1

Asking Better Questions

CRES-1404

 0.5

1

Dealing with Defensiveness in Conflict

CRES-1405

 1.5

3

Defining Issues & Setting the Agenda

CRES-1401

 1.0

2

Dynamics of Power

CRES-1406

 1.5

3

Negotiating with Difficult People:
Making It Hard to Say No

CRES-1407

 1.0

2

Resolving Conflict in Groups Level I:
Effective Team Dynamics

CRES-1210

 1.0

2

Resolving Conflict in Groups Level II:
Effective Team Dynamics

CRES-1452

 1.0

2

Resolving Conflict on the Front Line:
Demonstrating Leadership at Work

CRES-1200

 1.5

3

Shifting from Positions to Interests

CRES-1402 

1.5

3

The following course has a prerequisite of CRES-1270

Preparing for Your Negotiation Assessment (Reality Check)

CRES-1481 

0.5

General Electives (Choose 6 day 3 credits) 

Choose your remaining 6 days from any conflict resolution course. You may use also the Lead Yourself First  LEAD-1100 and Leading Through Relationships LEAD-1101 courses for general elective credit in this certificate.

Total 

3.0


Note: 1 day is equivalent to 7 credit hours.  A credit is comprised of 14 hours.
Single courses in the Certificate Program are available for individual enrollment. 

Books & Supplies

Course manuals are supplied when you attend class, and if purchase of books or other materials are required you will be advised of the details when you register.

Cost

Certificate Enrolment Fee: $125
Cost for the program is approximately $8,100 plus (Learner Service Fee costs vary based on course locations).

Enrolment Process

The courses and certificate are open to anyone. There are no formal requirements for admission.

Register to a class
To check individual course availability, select one the course codes above and follow the instructions on the course listing. 

Enroll in the program
Apply Online

Mail 
Justice Institute of BC
Student Services
715 McBride Boulevard, New Westminster, BC V3L 5T4

Fax
to Student Services at 604.528.5653

Email
conres@jibc.ca

Phone
604.528.5590 
or 1.877.528.5591

 

To check individual course availability, select one the course names above and follow the instructions on the course listing. 

Enroll in the program

Apply to the program online or submit an enrollment form via

Mail 
Justice Institute of BC
Student Services
715 McBride Boulevard, New Westminster, BC V3L 5T4

Fax
to Student Services at 604.528.5653

Email
register@jibc.ca

For more information
Phone:  604.528.5590 or 1.877.528.5591


Last updated November 29, 2017