Emergency Social Services

Prepare your team with on-site, online and customized Emergency Social Services training from Canada's leading public safety educator.

Emergency Social Services training delivered at your location
anywhere across Canada or internationally

Are you looking for an Emergency Social Services (ESS) course to be delivered on-site at your location? Or do you need a customized training session developed to meet the specific needs of your team? The Emergency Management Division is able to provide customized and site-specific courses to all of our clients. We can adapt our existing ESS courses or completely design new courses to meet your needs.

JIBC is also proud to partner with the Emergency Management BC (EMBC) to deliver ESS training to volunteers and staff across British Columbia.

If you live in BC and are interested in becoming a member of an Emergency Social Services team, please visit the Provincial Emergency Program website.
If you are a current BC ESS worker looking for upcoming courses in your area, please click on schedule or email ess@jibc.ca.

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Who Should Take This Training?

Emergency Social Services is the heart of disaster response. Whether it’s helping displaced families find shelter or assisting with food and clothing, ESS provides the services and support needed by those affected by disaster. Any community across Canada looking to build an Emergency Social Services team or further develop their team’s skills will benefit from JIBC’s comprehensive series of ESS courses.

What Will You Learn?

Through our series of Emergency Social Services courses, your team will learn how to develop, implement and manage an effective ESS organization. Specific learning objectives include:

Setting up an ESS reception centre
Managing group lodging
Acquiring and managing food and clothing
Coordinating registration and referrals
Becoming an effective leader and ESS Director
Setting up volunteer programs and managing walk-in volunteers
Providing documentation and administrative support

Courses/Workshops

Delivery Format

JIBC Emergency Social Services courses are available on-site at your location anywhere across Canada or internationally. Because you pick the location, you save on transportation and accommodation costs, time away from work, and productivity gaps. We come to you whether it's at your office, a conference centre or a hotel meeting room. Or you can choose to have the course delivered at one of our campuses. Some courses are also available online.