Gaming Security Officer Training
The casino industry in British Columbia has experienced explosive growth. Casinos and Community Gaming Centres across the province require qualified individuals to fill full-time and part-time security positions.
JIBC and the British Columbia Lottery Corporation have developed a Gaming Security Officer Certification Program that you must successfully complete in order to qualify for employment in casinos and other gaming facilities.
The JIBC under Agreement with BCLC administers the Gaming Security Program. Gaming security officers in BC are required to successfully complete a 5 day online course and final written examination.
Program Outline
As a Gaming Security Officer, you will play a key role in maintaining gaming integrity, ensuring the comfort and safety of customers and co-workers, protecting the assets of the facility, managing access and investigating unusual activities and incidents.
The training program helps you develop the skills and knowledge to perform these duties by focusing on the following key areas:
Gaming and Security Officer Duties
• Gaming Governing and Regulatory Agencies
• Security Functions and Importance of Gaming Security
Professionalism and Ethics
• What is a Professional? Professional standards of Conduct
• What are Ethics? Standards of Ethical Conduct
Customer Service
• Key Aspects of Customer Service
• Key Customer Service Skills
Laws and Regulations
• Key Provisions of Gaming Control Act
• Essential Elements of Offences
• Authorities and Powers Under the Law
Gaming Facility Protection
• Irregularities in Casino Play and Protection of Facilities
• Loan Sharking and Suspicious Activity
Basic Investigative Skills
• Conducting Interviews and Taking Statements
• Securing and Protecting Evidence
• Testifying in Court
• iTrak System
Course Completion
Students must achieve a minimum of 75% for successful completion. Successful students will receive their Certificate of Training Completion via mail.
Once you have successfully completed the online course and final written exam, you will receive a Certificate of Completion for the Gaming Security Officer Program. You will be able to seek employment in a casino or gaming centre environment.
Last updated September 13, 2011
