Gaming Security Officer Training
Gaming Security Officer training now includes both Gaming Security Officer and Basic Security Training in one course.
JIBC and the British Columbia Lottery Corporation have developed a Gaming Security Officer Certification Program that you must successfully complete in order to qualify for employment in casinos and other gaming facilities.
The JIBC under Agreement with BCLC administers the Gaming Security Program. Gaming security officers in British Columbia are required to successfully complete an online course and final written examination. This is a self-paced course which is available to you for 12 weeks from enrolment. You must be online a minimum of 5 days from registration before you can request your final written exam.
Program Outline
As a Gaming Security Officer, you will play a key role in maintaining gaming integrity, ensuring the comfort and safety of customers and co-workers, protecting the assets of the facility, managing access and investigating unusual activities and incidents.
The training program helps you develop the skills and knowledge to perform these duties by focusing on the following key areas:
Gaming and Security Officer Duties
Gaming Governing and Regulatory Agencies
Security Functions and Importance of Gaming Security
Professionalism and Ethics
What is a Professional? Professional standards of Conduct
What are Ethics? Standards of Ethical Conduct
Customer Service
Key Aspects of Customer Service
Key Customer Service Skills
Laws and Regulations
Key Provisions of Gaming Control Act
Essential Elements of Offences
Authorities and Powers Under the Law
Gaming Facility Protection
Irregularities in Casino Play and Protection of Facilities
Loan Sharking and Suspicious Activity
Basic Investigative Skills
Conducting Interviews and Taking Statements
Securing and Protecting Evidence
Testifying in Court
iTrak System
Customer and Staff Protection
Purpose of National Use of Force Framework
Tactical communications
Personal safety strategies
Care and control of suspects
Course Completion
Effective December 1, 2011, students who successfully complete the PSP 194 - Gaming Security Officer online course will receive both their Gaming Security Officer (GSO) certificate and their Basic Security Training (BST) certificate. In order to be successful you must complete the online course plus a final written exam with a minimum of 70%. Students will receive their certificates via email.
As a security professional, dual certification with both your GSO and BST gives you further employment options. You may seek employment in a casino or gaming centre, or within general security.
Tuition
PSP194-Gaming Security Officer Online Course - $350.00
Learner Service Fee - $15
Total: $365
International Fee - $420
Learner Service Fee - $15
Total: $435
GSO Course Manual: $35 plus HST (Total: $39.20) *this manual is intended for optional study purposes only and is not required for the course. Students must still complete the online course.
PLEASE NOTE: As of April 1, 2012 tuition fees will increase by 2% as permitted by the Province of BC Tuition Limit Policy.
Last updated April 20, 2012
