FAQs for EMD Certificate Programs

All JIBC course codes changed on July 1, 2015.Learn more

Questions about our certificate programs and courses? Looks for answers here!

Show All

Applying to the Program


Q: What is the difference between EMD’s certificate, diploma and degree? 

A: EMD offers the following credentialed programs:

  • Certificate in Emergency Management
  • Certificate in Emergency Management Exercise Design
  • Diploma in Emergency and Security Management
  • Bachelor of Emergency and Security Management Studies 

Both the diploma and the degree programs are offered completely online and can be taken full time or part time. The diploma is the first two years of the degree. The certificate in EM Exercise Design may also be completed entirely online. The EM certificate program is a mixture of online and face-to-face classes. We are moving toward offering more of the courses online, but at this time, you would need to plan a trip to New Westminster, BC to our summer or winter school in order to complete all program requirements. The schedules for our annual summer and winter schools are posted on our certificate webpage under Course Schedules.

The certificate programs and the diploma/degree programs differ somewhat in their approach. Courses in the certificate programs are very much applied “how to” courses. The diploma and degree courses have an applied component, but also include a theoretical component. One or the other might be a better fit, depending on your reasons for pursuing emergency management education.

More information on our academic programs is available on our website at www.jibc.ca/emergency.


Q: What is the cost of the certificate program?

A: The costs for EMD’s certificate programs are on a course-by-course basis and will vary based on the electives chosen by each student.  All course materials, including manuals, are included in the course prices. The following course lists include course fees for each program:

Please note that international course prices are triple those listed on our website.


Q: Do I need to purchase a textbook?

A: No. All course materials are provide and included in the cost of the course. In some instances it may be recommended that you bring items such as a laptop or maps with you to class. In these circumstances detailed instructions will be emailed to you 1-2 weeks prior to the class start.


Q: Does JIBC provide financial assistance to students in the program?

A: JIBC offers a number of awards, bursaries and scholarships. Please see information on JIBC Financial Aid & Awards.


Q: How long is the turnaround time before I find out if I was accepted?

A: The turnaround time for applications is largely dependent on how long it takes for all the application components to come in to the institute (i.e. application, fee, official transcript & entrance letter). Once the application is complete, you should hear back within 2 weeks. If you have questions about the status of your application, contact admissions@jibc.ca.


Q: How do I apply to the program?

A: You can apply for EMD’s certificate programs through JIBC’s centralized admissions office using the Online Application Form. Once your online application is submitted, please call the Registration Office to pay the $75.00 application fee. They accept Visa or MasterCard. The Registration Office can be reached at 604.528.5590 or toll-free at 1.877.528.5591. To check on the status of your application, email admissions@jibc.ca.


Q: How long do I have to complete the program?

A: Students accepted in EMD’s certificate programs will have three years from the date on their acceptance letter in which to complete the program. That being said, it is possible to complete the certificate programs in well under the three-year timeframe. If you are unable to complete the program within that time period, you may reapply. Upon re-acceptance you will be placed in the most current version of the program. If there have been changes to the program, students who reapply will be required to meet the new requirements.


Q: Are the programs available online?

A: The certificate in EM Exercise Design may be completed entirely online. The EM certificate program is a mixture of online and face-to-face classes. We are moving toward offering more of the courses online, but at this time, you would need to plan a trip to New Westminster, BC to our summer or winter school in order to complete all program requirements. See our course schedules for more information.


Q: I took a course a few years ago; can it be applied to the certificate program once I’m accepted?

A: Yes, since our courses can be taken on an individual basis, any course you’ve taken that is part of the program can be applied to it once you have been accepted. NOTE: JIBC changed its course code numbering system in July 2015. If you took the course prior to July 2015, you can search JIBC’s cross-list for the new code.


Q: I graduated from high school 25 years ago; do I need an official transcript?

A: We require an official (sealed) transcript(s) confirming that you meet the admission requirements of high school graduation (or equivalent). If you have completed credit courses (not continuing education) at another post-secondary institution you should submit official transcripts reflecting all post-secondary work. In this case you may not need to submit your secondary school transcript, it will depend on the type of courses you have completed and the institution’s admission requirements.

If you have not completed courses at another post-secondary institution, contact the Ministry of Education. They should be able to provide you with a secondary school transcript.


Q: Do you have a mature student policy?

A: Students who are at least 25 years of age who do not have BC Grade 12 or any of the equivalencies listed in the Grade 12 equivalency procedures but meet all other admission requirements may, with the approval of the Registrar or designate, be admitted into the program based on other qualifications or experience. For EMD’s certificate programs, an expanded entrance letter of 1000 words may be accepted in lieu of a high school transcript. However, students accepted under these conditions may need to provide further information should they wish to seek other credentials at JIBC. For more information see the JIBC’s Admissions policy and procedure.


Q: I’m not a Canadian citizen, can I still take the program?

A: International students are welcome to apply to the certificate programs. International application and tuition fee rates apply.


Q: I’m not in the program; can I still take courses?

A: With the exception of the Final Assessment or Capstone Project, certificate courses are open to the public. You do not need to be in the program to take them. That being said, if you are working towards completing the program and have not applied to it, if changes are made to the program it may change the goal post for you. Students accepted in the program are protected from program changes so long as they complete the program within the three-year timeframe. Undeclared students and those who need to reapply because they did not complete it within their timeframe will need to meet the most current program standards.


Q: I’ve taken a couple of other emergency management courses through the JIBC; can I get credit for them towards the degree?

A: The degree program comprises a series of specific core courses. Individual certificate courses offered by EMD cannot be transferred in.


Q: I’ve completed the EM certificate program and I’m thinking of taking the diploma or degree; can I get credit for any courses?

A: Graduates of the EM certificate program receive credit for ESMS-1300 Foundations of Emergency Management I (3.0 credits) and ESMS-2300 Foundations of Emergency Management II (3.0 credits). They also receive 6.0 elective credits.


Q: I’ve completed the certificate in Emergency Management Exercise Design and I’m thinking of taking the degree; can I get credit for any courses?

A: Graduates of the Emergency Management Exercise Design certificate program receive credit for ESMS-3360 Exercise Program Management.

Transfer Credit & Prior Learning Assessments

Q: I have taken ICS training through a different training provider. Can I get credit for it at JIBC?

A: Waiving Prerequisites: Students wishing to have an ICS prerequisite waived in order to take a higher level of ICS at JIBC will need to submit documentation of successful completion of the lower level ICS course for approval by EMD. Email documentation to emergency@jibc.ca. Note that having a prerequisite waived does not give the student credit for the waived course. 

Prior Learning Assessments: Students wishing to receive credit for an ICS course taken through a different training provider may do so through JIBC’s Prior Learning Assessment and Recognition (PLAR) process. Note that PLAR credits will be awarded only to those students who have applied for, and been accepted into JIBC credential programs. The prior learning assessment for the ICS courses is a Challenge Exam.


Q: I’ve taken a similar course at a different institution. Can I get credit?

A: Transfer Credit: Students wishing to receive credit for a course taken at a different post-secondary institution may be able to do so through JIBC’s Transfer Credit process. Note that Transfer Credits will be awarded only to those students who have applied for, and been accepted into JIBC credential programs.
Prior Learning Assessments: Students wishing to receive credit for a course taken through a training provider that is not a post-secondary institution may do so through JIBC’s Prior Learning Assessment and Recognition (PLAR) process. Note that PLAR credits will be awarded only to those students who have applied for, and been accepted into JIBC credential programs. The prior learning assessment for EMD’s certificate courses is a Challenge Exam.


Q: I’ve worked in the field for 15 years, can I get credit for that?

A: You may be able to get credit for relevant experience. Please review the JIBC’s policies and procedures as they relate to Prior Learning Assessment (PLA). Note that PLAR credits will be awarded only to those students who have applied for, and been accepted into JIBC credential programs.

One key PLA concept is that learning can and does take place in many ways and in many places in an adult’s life, including work and other kinds of experience. A second key concept is that credit is NOT awarded for experience in itself, but only for the demonstration of learning gained through those experiences. Learning takes place through different kinds of experiences such as working, training, reading, traveling, community involvement and family responsibilities, but learning does not come automatically with experience and may differ from person to person. In PLA, it's the learning that counts. Not only that, what's important is whether the knowledge or skills learned up to the present time are relevant to a particular educational credential. Credit is awarded only when the demonstrated knowledge, skills and attitudes match pre-determined outcomes of the particular course. To that end, the prior learning assessment for EMD’s certificate courses is a Challenge Exam.

Taking Courses & Completing the Program

 


Q: What’s my progress in the program?

 A: Included in your program acceptance package is a Student Progress Report that lists all the program requirements, what you have taken to date and what you have left to complete. This document is intended to help you track your progress in the program. Simply check off the courses as you take them.


Q: When are the courses scheduled?

A: For planning purposes, EMD provides on its website annual course schedules organized by course code or by start date. You will also find dedicated schedules for summer or winter school.


Q: When should I register for Summer School or Winter School?

 A: EMD’s summer and winter schools are extremely popular and some courses sell out early. If you are planning to attend one of our schools register as soon as you can, particularly if you are planning to take all of the scheduled courses.


Q: How do I audit a course?

 A: Auditing a course means sitting in on the content portion of the course but not doing any of the evaluated activities. Students wishing to audit a course must declare this intention at the time of registration. They will be enrolled in the course under an Audit status, which will deny them access to the evaluative components of the course. Audited courses appear on students’ official transcripts, however students do not receive the academic credits associated with them. The fee for auditing a course is the same as the regular tuition fee for the course.


Q: Are there any pre-course readings?

 A: EMD’s certificate courses do not have any pre-course readings.


Q: Which room is my course in?

 A: Room allocations can change at the last minute. When you arrive on campus, check the computer monitor or check in with reception to confirm your classroom location.


Q: What courses are available online?

 A: EMD has a number of online courses available to the public (i.e. you don’t need to be accepted in a program to take them). For a complete list, visit our Online Learning page.


Q: What courses are available by correspondence?

 A: EMD has a number of courses available by correspondence. These include:

  • EMRG-1100 Introduction to Emergency Management in BC
  • EMRG-1200 Incident Command System Level 100
  • EMRG-1300 Introduction to Emergency Operations Centres
  • EMRG-1600 Introduction to Emergency Social Services
  • EMRG-1607 Level One Emergency Social Services

To order a correspondence manual, contact EMD’s Administrative Supervisor at 604-528-5797.


Q: What is the difference between self-paced and guided online courses?

A: EMD has two types of online courses in the certificate programs:

  • In the Self-Paced courses students work independently and can complete the course and assessment at any time during the scheduled start and end dates of the course.
  • The Guided format is instructor led. Students will be interacting with their instructor and classmates. This format offers students the flexibility of working at their own pace to meet the weekly course requirements. Students should be prepared to spend approximately 3.5 hours per week on each course.


Q: When do I need to complete my online course by? I don’t see the course dates within the online course.

A: The start and end dates of the online courses are listed on your confirmation of registration. For self-paced courses, further information on the end dates are provided on the course home page. All course work must be completed by the scheduled end date of the course. For guided or instructor-led courses, all assignment and assessment deadlines throughout the course are listed in the class calendar.


Q: How do I access my online class?

A: JIBC has moved to a centralized portal for accessing both your student account information and your online classes. To access your online class, log into the myJIBC portal at www.myjibc.ca and click on your class under My Current Online Classes.


Q: Will I have access to the online course after it ends?

A: EMD’s online courses remain open for 30 days following the scheduled end date of the course. This means that you will have access to the course during this time for the purpose of viewing exam results and downloading materials, including the printable course manual. NOTE: You will not be able to access the assessment after the published end date of the course. All course work must be completed by the scheduled end date of the course.


Q: But it’s an online course! Don’t I have unlimited time to complete it?

A: Unfortunately, no. EMD courses have published start and end dates. All course work must be completed within those dates. Please keep this in mind when selecting your course section at time of registration.


Q: I’m ready to take the final assessment or capstone project, how do I enroll?

A: The final project in the EM certificate is called a final assessment. The final project in the EM Exercise Design certificate is called a capstone project. Students may start the final assessment/capstone only upon successful completion of all required and elective courses in the program. Please contact EMD at emergency@jibc.ca or 604-528-5800 to have your student record reviewed to ensure you are eligible to register for the final assessment/capstone. NOTE: JIBC holds its convocation ceremony twice a year – in winter (February) and spring (June). Students wishing to attend convocation will need to complete all their course work including the final assessment/capstone by the following deadlines:

  • October 31st for the Winter convocation
  • March 30th for the Spring convocation


Q: I have completed my final assignment/capstone project, what’s next?

A: Congratulations! Successful completion of the final assignment/capstone project is the final step in completing the program. EMD will put your name forward to JIBC’s Board of Governors for graduation from the program. Your certificate will be issued at the next JIBC convocation ceremony. If you are unable to attend, your certificate will be mailed to you shortly after the ceremony.

Transcripts, Grades & Certificates

Q: What was my grade? I never heard anything back after a course finished.

A: Students can view their grades online by following these instructions:

  • Log in to myJIBC at www.myjibc.ca.
  • Go to the Self Service Menu
  • Click on WebAdvisor for Students
  • Click on Academic Profile
  • Click on Grades and follow the instructions


Q: Do I receive a certificate when I complete my course?

A: Course completion is reflected on each student’s transcript. Certificates are not issued for individual courses completed, only for successful completion of a program. Students can view their grades and unofficial transcript by logging into their myJIBC portal at www.myjibc.ca. Once logged in, navigate to the Self-Service Menu -> WebAdvisor for Students -> Academic Profile, and from there students can view their grades, transcript, etc.

For more information on official and unofficial transcripts, please visit http://www.jibc.ca/registration/forms.


Q: I have finished my program. When can I get my certificate?

A: Congratulations on completing the program! Your certificate will be issued at the next JIBC convocation ceremony. If you are unable to attend, your certificate will be mailed to you shortly after the ceremony. JIBC holds its convocation ceremony twice a year; in June and in February. For more information on convocation, go to http://www.jibc.ca/student-services/convocation. In the interim, your program completion will be reflected on your official transcript. Please allow up to 2 months from your last course completion for your program completion to be reflected on your transcript.


Q: There are a number of my courses missing from my transcript.

A: JIBC recently implemented a new registration system. Initially student records were transferred only for courses taken after April 1, 2015. JIBC is in the process of transferring students’ entire record history to the new system, but this will take time. In the meantime, students can request copies of their unofficial transcript for courses taken prior to April 1, 2015 by completing and submitting a brief Help Request Form.

Troubleshooting Technology

Q: How do I access my new JIBC user ID?

A: To access your new JIBC user ID, go to https://myjibc.ca. On that page, you will see a link entitled “What’s your User ID.’ You will be prompted to enter your last name and birthdate. Once you click submit you will be given your JIBC ID.


Q: I registered for an online course but it is not showing up on my portal under My Current Online Classes.

A: Courses will only show up on your portal starting on the official start date of the class. If it is past the start date of the class, please contact the registration office to confirm your registration in the class.


Q: When I go to write my online exam, only the first question shows up. I can’t get to the next question.

A: This problem usually happens when using Internet Explorer in Compatibility Mode. You have two options: 1) remove the JIBC website from the system’s Compatibility View Settings (located in the Tools menu), or 2) try using a different browser (e.g. Firefox or Google Chrome). If you are unable to resume your exam after making these changes, please email emdonline@jibc.ca to have your exam reset.


Q: The content pages/videos/quizzes/exams/etc. in my online course won’t load.

A: Course materials not loading properly can be caused by a number of things. Here are some easy steps you can take to access your materials:

  • What browser are you using? Internet Explorer? Try using Firefox, Safari or Google Chrome.
  • Are you on a work computer? Your work firewall may be preventing the course from loading properly. If possible try using a home computer.
  • Are you using a Mac or tablet? EMD’s online courses were designed to work best on a PC. If possible try switching to a PC.

If none of the above solve the problem, email emdonline@jibc.ca for further assistance.


Q: I accidentally submitted my online exam before finishing it.

        A: Please email emdonline@jibc.ca or contact the program area for assistance.


Last updated October 3, 2016