Emergency Social Services

All JIBC course codes changed on July 1, 2015.Learn more

Prepare your team with on-site, online and customized Emergency Social Services training, delivered at your location anywhere across Canada or internationally.

Are you looking for an Emergency Social Services (ESS) course to be delivered on-site at your location? Or do you need a customized training session developed to meet the specific needs of your team? The Emergency Management Division is able to provide customized and site-specific courses to all of our clients.  We can adapt our existing ESS courses or completely design new courses to meet your needs.

JIBC is also proud to partner with the Emergency Management BC (EMBC) to deliver ESS training to volunteers and staff across British Columbia.

  • If you live in BC and are interested in becoming a member of an Emergency Social Services team, please visit the Emergency Management BC website.
  • If you are a current BC ESS responder looking for upcoming courses in your area, please click on schedule or email ess@jibc.ca.

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Who Should Take This Training?

Emergency Social Services is the heart of disaster response. Whether it’s helping displaced families find shelter or assisting with food and clothing, ESS provides the services and support needed by those affected by disaster.  Any community across Canada looking to build an Emergency Social Services team or further develop their team’s skills will benefit from JIBC’s comprehensive series of ESS courses.

What Will You Learn?

Through our series of Emergency Social Services courses, your team will learn how to develop, implement and manage an effective ESS organization. Specific learning objectives include:

  • Setting up an ESS reception centre
  • Managing group lodging
  • Acquiring and managing food and clothing
  • Coordinating registration and referrals
  • Becoming an effective leader and ESS Director
  • Setting up volunteer programs and managing walk-in volunteers
  • Providing documentation and administrative support

Courses/Workshops

CourseCourse code 
Introduction to Emergency Social ServicesEMRG-1600 
Introduction to Reception CentresEMRG-1610 
Reception Centre Applied TrainingEMRG-1611 
Introduction to Group LodgingEMRG-1612 
Group Lodging Applied TrainingEMRG-1613 
Registration and ReferralsEMRG-1615  
Resource AcquisitionEMRG-1624 
Managing Walk-In Disaster VolunteersEMRG-1645 
Public Safety Lifeline LeadershipEMRG-1660 
Managing Volunteer ProgramsEMRG-1674  
Emergency Social Services Site ManagementEMRG-1671  
Emergency Social Services DirectorEMRG-1681 
ESS in a BCERMS Environment Presentation (Online)

 

Delivery Format

JIBC Emergency Social Services courses are available on-site at your location anywhere across Canada or internationally. Because you pick the location, you save on transportation and accommodation costs, time away from work, and productivity gaps. We come to you whether it's at your office, a conference centre or a hotel meeting room. Or you can choose to have the course delivered at one of our campuses. Some courses are also available online. 

ESS Training Schedule

Student Resources

ESS Reception Centre Organization Chart

This poster is for ESS teams to use during Reception Centre training, exercises and operations.  Based on the ICS model (in BC, it's called BCERMS) for ESS and referenced in JIBC ESS training, this chart has space to insert a responder's name beneath each function using a dry erase marker.  There is also space for the Task Number and the Operational Period.  Full-colour, laminated copies of this 24" X 36" size poster are available for purchase from the JIBC Store.  Please contact JIBCStore@jibc.ca

ESS Group Lodging Organization Chart

This poster is for ESS teams to use during Group Lodging training, exercises and operations.  Based on the ICS model (in BC, it's called BCERMS) for ESS and referenced in JIBC ESS training, this chart has space to insert a responder's name beneath each function using a dry erase marker.  There is also space for the Task Number and the Operational Period.  Full-colour, laminated copies of this 24" X 36" size poster are available for purchase from the JIBC Store.  Please contact JIBCStore@jibc.ca

ESS Quick Reference Guide

This quick reference guide provides those on the management team who are learning about and working in the Reception Centre and Group Lodging, with some basic prompts and reminders of the RC and GL operations, tasks, and activities.  Full-colour, UV coated, and customized copies of this quick reference guide are available for purchase from the JIBC. 

Community Based Training Resources


Last updated October 26, 2017