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Taxihost Program

 

WHAT OUR STUDENTS SAY

WHAT OUR STUDENTS SAY

About TaxiHost Program

The Greater Vancouver Taxi Partnership Committee (GVTPC) developed TaxiHost in 1994 to help create a consistently high standard of taxicab service in the Greater Vancouver region of British Columbia.

The program includes applicant screening, training, and testing. It is open to current taxicab drivers who wish to update their professional skills or receive a certificate to document their proficiency, and to new drivers who wish to develop the basic attitudes, knowledge, and skills required to be a successful taxicab driver.

Program Members

In October 1996, the TaxiHost Advisory Group assumed responsibility for guiding the program. This group includes representatives from B.C. Motor Carrier Commission, Insurance Corporation of British Columbia (ICBC), Tourism Vancouver, Tourism B.C., Pacific Rim Institute of Tourism, Vancouver International Airport Authority (YVR), Vancouver Police Department, Pacific Traffic Education Centre, the Justice Institute of BC, TaxiHost Centre, and, most importantly, nine taxicab companies chosen to represent the whole of the Greater Vancouver region.

The Group's goals are "to elevate the level of service in the Greater Vancouver area to be among the best in the world; and to work with government and the taxi and tourism industries to develop and implement a standardized program that will ensure a consistent level of training and content for all drivers."

Awards & Honours

In 1996 the TaxiHost program was honoured with four international awards for program excellence and innovation. Two came from the Western Association of Convention and Visitor Bureaus, and two came from the Pacific Asia Travel Association (PATA) for program design.

The hotel and tourist industries remain strong supporters of the program. In June 1999, the TaxiHost Program won the International Television Association (ITVA) award for Assault Avoidance Awareness video produced at the Justice Institute of BC. This video was developed to help taxicab drivers to be safer on the job. It provides the taxicab driver with tools for avoiding potentially dangerous situations and identifies some common causes of conflict.
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