Information For Current Employees

When employees are away from work on vacation or other leaves or have questions after hours, we think it is vital that they have an opportunity to stay in touch with the workplace or get access to important information while at home or abroad.

Emergency Travel Assistance

When traveling outside Canada, make sure to carry your benefits identification card. In case of medical emergency simply dial the number on the back of the card to connect with your benefits provider. Once you make this connection you will be able to make arrangements for emergency travel, medical coverage, or other eligible expenses incurred as a result of emergency situations when travelling abroad.

If you have misplaced your benefits card you can login to the Manulife website and print a new one. All employees are advised to carry a copy of the card when travelling outside Canada, even on short trips.


Employee benefits such as Extended Health, Dental, Long Term Disability, Basic Life Insurance, Optional Life Insurance, and Emergency Travel Assistance are all provided with the underwriting of Manulife Financial.

Eligibility for benefits and coverage levels vary for each of JIBC's employee groups. For BCGEU members the coverage details are set out in the Collective Agreement. All other employees may refer to their Employee Handbook for details.

Questions about coverage and other enquiries can be directed to Manulife at 1.800.575.2200.

In order to have your questions answered properly you will need the group number and your plan member certificate number available. Your plan member certificate is your employee number.

For all employees, the group numbers are:

Group Policy Number     83241                      Dental, Extended Health and Emergency Travel Assistance      

Group Policy Number     39947                      Basic Life Insurance and Long Term Disability

In order to make a claim or download a benefits guide employees can access the Manulife Financial website directly.  By logging in using the proper group number, your employee/member ID and the password you selected, you will have access to all the information you need about coverage levels and making claims. 

Current employees are able to submit claims online with Manulife Financial and have reimbursement paid by direct deposit.  Manulife may request additional information or supporting documentation before processing your claim. Claims may be randomly selected for receipt verification.


The BC Pension Corporation administers the pension plans for all employees at JIBC; the Municipal Pension Plan and the College Pension Plan.

Employees who are members of the BCGEU are enrolled in the Municipal Pension Plan. Managerial, instructional and senior administrative employees are enrolled in the College Pension Plan.

More information about both plans is available on the BC Pension Corporation website. All employees are encouraged to register on the BC Pensions website to take full advantage of the tools available for retirement planning.

Internal Job Postings

All current job opportunities that are open only to current employees or internal candidates are posted on the Intranet. Please contact Human Resources at 604-528-5508 or for this information.

Last updated May 17, 2019