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Understanding Body Language At Work

JIBC - New Westminster
May 26, 2020 8:30 AM - 4:30 PM


Do we 'leak' messages we would rather keep to ourselves? The fascinating field of non-verbal communication is about what our body language communicates to others - and how it can even influence our own outlook. How can we create an impression of confidence or persuasiveness? How can we tell if someone is trying to manipulate us? Learn about 'reading' and 'production' skills, facial expression, paralanguage (speed, pitch, volume of voice), gestures and eye contact. The course is very interactive and involves lots of workplace-relevant examples and activities with fellow course participants to explore the world of subtle communication.

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Last updated March 16, 2020