Workplace Bullying

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Course Goal(s):

At the completion of this course, learners will be able to:

Recognize and understand the dynamics of workplace bullying in the context of Canadian organizational environments.

Demonstrate respectful and self- supporting strategies to respond to workplace bullying.  

Learning Outcomes:

Upon successful completion of this course, the learner will be able to:

  1. Define bullying behaviour and the key characteristics of the parties involved in the bullying dynamics (targets, perpetrators and bystanders).
  2. Discuss the legal implications in relation to bullying and harassment.
  3. Explain the relationship between bullying behavior, workplace cultural norms and power.
  4. Describe the effects of workplace bullying on targets, workplaces and communities.
  5. Differentiate the roles and responsibilities of targets, bystanders, and managers/supervisors in the face of workplace bullying.

Course Topics/Content

  • Definitions – What is “bullying”, personal harassment, formal harassment and discrimination
    • Key characteristics of bullying
  • What is “bullying in action”? Examples from the workplace
    • Types of bullying. Case studies.
  • Overview of relevant legislation
  • Relation to workplace cultural norms and power
  • Characteristics of targets and perpetrators
  • Effects on targets, workplaces, communities
  • Roles and responsibilities of:
    • Targets
    • Managers/ supervisors
    • Bystanders
  • Available Resources in situations of workplace bullying

Special rates are available for groups; contact Vanessa Gray for groups of 20 or more and for customized packages.

Why JIBC for Workplace Bullying? We offer:

  • A simple, flexible, easy to follow online format
  • Engaging curriculum with animated scenarios, engaging exercises and impactful statements to motivate change
  • Straight-forward multi-media presentation that all levels of user can understand
  • The ability to conveniently “come and go” returning to the program where you left off
  • Access to other supplementary information and links that you can print and read
  • The ability to host the program on your corporate Learning Management System
  • Customizable branding
  • An always accessible, on-line resource for all certified users

Last updated February 26, 2020