Faculty Biographies

Our expert faculty members combine theory with practice, and are some of the most respected and experienced educators working in the fields of management, leadership and instructor development.

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Keith Baker is a leadership coach who also has an extensive background of 20 years in marketing and communications in the corporate world.  He now runs a private coaching practice and works with leaders across a wide range of industries - including consumer goods, ecommerce, retail, tourism, non-profit, as well as aspiring online entrepreneurs. His coaching style approaches life with curiosity, optimism, and an endless search for what’s possible, with a whole-hearted dedication to facilitating momentum in the lives and careers of his clients.  He holds a Bachelor of Commerce in marketing and international business, and has trained as a leadership coach in the UK and Canada.  

Fazal “Fuzz” Bhimji is an experienced educator, mediator and arbitrator. He currently teaches at JIBC in both conflict resolution and leadership and for BCIT’s School of Business. For more than 15 years he has been a president of MAIN Solution providing mediation and arbitration services to clients in the public and private sector and has resolved hundreds of disputes in that capacity. He is currently a member of the Health Professions Review Board and the Employment and Assistance Appeals Tribunal. Fuzz has held leadership positions as VP of Labour Relations and President of the Canadian Air Traffic Control Association and has served on the Board of the Canadian Medical Discoveries Fund and the Canadian Science and Technology Fund. His focus is on helping teams reach their potential and find healthy ways of addressing conflict.

Chris Carroll semi-retired in 2014 from a 36 year career in education. Chris started in the social/educational field, working with at-risk youth, then taught in both the public and private systems, then worked as a learning consultant with the federal government. Currently Chris divides his time between teaching in the PIDP and at the Justice Institute of BC, and educational consulting with individuals and organizations. Chris holds a bachelor’s degree in philosophy, bachelor’s degree in education, and a master’s degree in philosophy. Chris has been happily married for many, many years, and has three children. Every day, each one uniquely contributes to Chris’s growing appreciation of the mysteries presented by our world and its inhabitants.

Dr. Jason Cressey, PhD (Psychology) (Oxford University) specializes in interpersonal and communication skills. As a consultant, he assists corporations with customer relations, team building, emotional intelligence, and other psychological factors in the workplace.

Beth Cougler Blom, BA, MEd, is a facilitator and learning designer who works with client organizations to design, develop and facilitate face-to-face and online education. She specializes in facilitating workshops on teaching and learning-related topics, and additionally supports organizations as a group process facilitator. She is a Facilitator and Trainer of the Instructional Skills Workshop. Beth leads the 200+ member Victoria Facilitators Group and co-stewards the Victoria Liberating Structures User Group. She is also Associate Faculty at Royal Roads University. Beth is one of the co-authors of the open textbook, Facilitating Learning Online (FLO) Facilitation Guide.


Vals Fauquier is a consultant and educator offering unique courses and workshops in essential communication skills, leadership empowerment, and transition management. With extensive experience in both the private and not-for-profit sectors, she brings facilitation and training to organizations seeking new perspectives for change with a focus on the holistic aspects of organizational and personal wellness.

Dr. Michal Fedeles, PhD (Education, UBC) specializes in strategic learning and leadership development. For the past 15+ years, his engagements in academia and healthcare have focused on stimulating transformative learning cultures, inspiring performance excellence and maximizing the returns on investment in advancing leadership. As an educator, coach and consultant, Michal helps leaders and organizations achieve superior outcomes by embracing an uncompromising pursuit of curiosity, mutual purpose, reflection, and humility.


Susanna Haas Lyons, MA, is a public engagement specialist who develops strategy and provides training for better conversations between the public and decision-makers. Bridging online and face-to-face methods, Susanna has worked on some of North America’s largest and most complex citizen engagement

projects, including electoral reform in British Columbia, rebuilding post-Hurricane Katrina New Orleans, electronic health records for the US federal government, and the City of Vancouver’s transportation future. She is certified by the International Association for Public Participation and is a senior network associate with AmericaSpeaks, a global leader in large-scale public participation.

Dr. Shawn Ireland, EdD, MA, MS, is a clinical psychologist by training, with 27 years’ experience in organization development. His expertise includes action-learning initiatives in support of personal and organization development including managing change, coaching, management of virtual teams, project leadership, and fostering critical thinking. He has worked extensively around the world with a variety of organizations, including international Fortune 500 companies, local government bodies, domestic government departments, and charitable organizations. He is presently an instructor at Simon Fraser University and in the Graduate School, University Canada West, in Vancouver.

Isabeau Iqbal, MA (Adult Education), PhD (Education) gravitated to the field of adult education after having a less-than-ideal undergraduate university experience (from her perspective as a learner). Isabeau’s professional work has primarily been in post-secondary education where she does instructional skills training, course and curriculum design, and process facilitation.  In addition to being an educator, Isabeau is a Gallup-Certified Strengths Coach and works with teams to enhance team dynamics and productivity. 



Sophie Mas has over 20 years’ experience in leading and managing projects in the public sector. Sophie has worked on a number of high profile projects, including the 2010 Winter Olympic and Paralympic Games, the creation of the civilian-led Independent Investigations Office which investigates police in death or serious harm cases, the BC Policing and Community Safety Plan, and the response to the Missing Women Commission of Inquiry. Sophie is currently the Project Director of the Cannabis Legalization and Regulation Secretariat with the BC Ministry of Public Safety and Solicitor General. She is also the co-founder and President of STAND, a non-profit organization which helps vulnerable youth access post-secondary education and skills training in Metro Vancouver. Sophie is a certified PMP (Project Manager Professional) and holds a Master’s in Public Administration from the University of Victoria. She teaches Leading Projects at the JIBC and is one of the Project Management Institute Westcoast Chapter’s PMP exam preparation course instructors. 

Julia Menard, MEd, PCC, Cert. ConRes specializes in helping to transform organizational conflict into a learning gift. She runs her own conflict consulting practice working with teams, leaders and employees in conflict within public and private organizations. Julia is the co-author of Hold On To Yourself: How to Stay Cool in Hot Conversations and the Canadian distributor and workshop creator for Mediator in a Box.

Justin Mills is dedicated to helping rid the world of boring presentations, endless bullet-point lists, and scary PowerPoint transitions. In 2013 he started a company called Presentation Geeks which consults and develops presentations for industry leaders around the world.  In working with presenters across nearly every industry, he’s seen the good, the bad, and the ugly and says that “Training people how to be better in (their chosen professions) starts with communication, and presentation training is the foundation!”

Georganne Oldham, BA, M.Sc.O.D., has almost 20 years of organization and leadership development coaching and consulting experience.  An accomplished group facilitator, consultant, trainer and coach, she is particularly skilled in helping groups and individuals grapple with the complex issues that come with organizational change.  She has worked closely with management teams in public, private and non-profit organizations to facilitate needed organizational changes based on thorough needs assessment.  She received her Masters of Science degree in Organization Development from Central Washington University in Washington State.


Alan Simpson, BTh., MA (Conflict Management), Cert. ConRes, is a facilitator of difficult conversations, conflict coach and mediator for individuals and groups. He provides conflict engagement processes and training seminars for leaders and their organizations nationally and internationally.  He has 25 years of experience in coaching and training adults, families and organizations in communication skills, change management and conflict engagement.  He has worked with family businesses, private schools and faith based organizations. His offerings include leadership development, non-profit board management, team building and retreat facilitation.  Alan is a skills coach and instructor for the JI at the Okanagan and New West campuses. 

Leigh-Anne Stitt, CPHR, MA Leadership, has 20+ years’ experience in transforming talent to maximize leadership potential, healthy cultures and organizational performance.  As a consultant, facilitator and coach she is dedicated to supporting the growth of individuals, teams, and organizations in the for profit and not-for-profit sectors. She specializes in both talent and change management, as well as leadership and organizational development.  Passionate about learning and potential, Leigh-Anne is committed to empowering individuals and organizations to achieve the outcomes they desire.


Rick Thomas EdD Rick is a leadership explorer, coach, consultant and author with over 17 years of experience as a human resources development and learning strategist, facilitator, coach and organization development consultant. He has gained experience through multiple contexts facilitating leadership development, culture transformation, and strategic organizational development initiatives for progressive organizations of 55 to 23,000 employees. He holds a doctorate in educational leadership with a focus on human resources strategy and leadership, a masters in organizational leadership and systems renewal and a masters in adult education.

Kathryn Thomson, B.Ed, M.A., is an organizational consultant, facilitator, educator and coach with over 16 years experience training new and emerging leaders in government, private, and nonprofit organizations.  Kathryn defines a leader as anyone willing to positively influence their colleagues, their staff and their workplace; and she is passionate about enabling people to bring the best of who they are to work.  Kathryn uses dialogue practices extensively to help teams define their goals and uncover the latent brilliance each individual brings to their team.  She has been teaching at the Justice Institute for the past 15 years.


Gordon C. White, Cert. ConRes., B.Sc., MBA, is a facilitator and trainer who mediates in BC government programs and facilitates practical resolutions for organizations who find themselves with intractable human relationship difficulties. He has a keen interest in both building preventative capacities, and working with individual growth and group transformation potentials available through engaging purposefully in conflict. Gordon’s areas of work have included group dysfunction, grievances, harassment, troubled relationships, leadership, lawsuits, Aboriginal communities, federal government, and restorative justice.

Last updated November 8, 2019