Train for a career where you can help others every day.


Community Care Licensing is a field that is both unique and specialized; the role of a CCLO is highly interactive and varied. These health professionals work in fast-paced and high energy environments, routinely travelling to community care facilities to perform inspections as well as educating and informing care providers about licensing rules and regulations. Individuals performing this vital function must be excellent communicators who are able to exercise both tact and discretion – problem-solving and decision-making skills are critical to this role.

Because the Advanced Specialty Certificate in Community Care Licensing program is the only one of its kind in Canada, graduates will be well-positioned to use their JIBC credential as leverage to seek employment as a licensing officer anywhere in the country.

Community care licensing officers (CCLO) are employed by provincial health authorities and play an important role in protecting vulnerable people.

They inspect and monitor private and public facilities for childcare, youth residential care, residential group care and long-term care in BC. They also conduct investigations, provide education and support to licensees, and take action to bring facilities into compliance with the legislation and regulations that govern them.

Career prospects

According to the Ministry of Health, there are approximately 6,000 licensed child care facilities and 1,050 licensed adult and child residential care facilities in British Columbia. Community Care Licensing Officers help to protect the health and safety of the most vulnerable members of our society: children, seniors, and the disabled.

CCLOs are most closely aligned with the WorkBC occupational profile “Inspectors in Public and Environmental Health and Occupational Health and Safety”. Key elements of this field include the protection of individuals in care through inspection and investigation and the enforcement of applicable legislation, if necessary, as well as health and safety promotion and education.


  • A caring individual
  • Have the personality, ability and temperament necessary to operate a community care facility in a manner that will maintain the spirit, dignity and individuality of the persons being cared for
  • Possess good observational skills and be able to appropriately interpret what has been observed and all the information is received
  • Be empathetic with the ability to stand back to see other approaches in different terms
  • An effective communicator with good writing skills and the ability to present information clearly
  • Fair-minded with the ability to provide serious and structured, sensitive and sensible feedback.

Recommended Requirements for Program and Career Success

These requirements are very important for individuals looking for a career working as a licensing officer. If you do not have all the requirements below it is strongly recommended that you acquire them while you are completing the program.

Please note that proof of these requirements does not need to be submitted as part of your application to the CCLO program at JIBC.

  • Minimum of five years of experience working in a related field
  • Minimum of two years of experience working in a supervisory role
  • Minimum of one post-secondary academic writing course completed
  • Understanding of APA formatting and referencing
  • Valid BC Driver’s License and access to a vehicle
  • Excellent verbal and written communication skills

 JIBC Programs

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JIBC’s Community Care Licensing program helped direct Helen Wale to a career where she can make a difference through her passion for quality care for adults with developmental disabilities.

A new career with Community Living BC

After completing a university degree, Helen Wale found entry-level government jobs hard to come by.

Thanks to the Community Care Licensing program at JIBC, she was able to focus her career direction and find a role as a quality service analyst with Community Living BC (CLBC).

Tammy Hull credits JIBC’s Community Care Licensing program with showing her new opportunities in the licensing profession after a workplace injury left her unable to return to her hospital job as a registered nurse. (Story and photo by Wanda Chow)

From nurse to Community Care Licensing Officer

From pharmacy technician to accountant, Tammy Hull has had a varied career living in Prince George, but it was her experience with hospice house nurses when her grandmother passed that ultimately led her to become a registered nurse.

Ashley Minifie and Amy Laughren took their work experience in child care and turned it into new careers as Community Care Licensing Officers, thanks to JIBC’s CCLO program.

New Careers as Community Care Licensing Officers

Ashley Minifie and Amy Laughren took their work experience in childcare and turned it into new careers as Community Care Licensing Officers, thanks to JIBC’s CCLO program.