Student Conduct & Policies
We’ve developed policies to provide JIBC students with an environment where they feel safe, supported, valued and respected in the community, at school and online.
Citizenship, integrity, excellence, collaboration and respect. At JIBC we expect all students, staff and faculty to carry themselves with these values every day.
Admissions - Policy Number 3201
Defines the criteria that an applicant must satisfy in order to be admitted to a program of study at JIBC. They are intended to provide a fair opportunity for all students to be considered, and to select students who will be successful in the program.
Student Records - Policy Number 3206
This policy sets out the framework for access to information contained in student records.
For more information on privacy and release of student information, please refer to the JIBC Privacy Statement.
Student Academic Integrity - Policy Number 3207
Academic integrity and ethical conduct is promoted and expected at JIBC. Students must learn to access, utilize and build on existing knowledge but must acknowledge such content in their own academic work. Clear attribution of the works of others is an essential part of academic scholarship.
Academic Progression - Policy Number 3301
All students in programs must maintain satisfactory academic standards to progress within their program.
Evaluation of Learning - Policy Number 3302
Describes the methods for the evaluation of student learning. The policy is designed to ensure fair and effective evaluation of student learning in all JIBC courses and programs.
Final Grade Appeal - Policy Number 3303
The Final Grade Appeal Policy 3303, sets out the process for appealing a final grade in a JIBC course. Students in a course or program where the curriculum is subject to third-party regulations are subject to appeal procedures of the third party.
Grading - Policy Number 3304
Sets out the practices for grading student work. It is intended to ensure that JIBC instructors maintain high standards and that these are the standards commonly used in post-secondary education.
Accommodation of Students with Disabilities - Policy Number 3209
Justice Institute of British Columbia (JIBC or the Institute) is committed to respecting the rights of individuals and striving to create an environment in which each student is afforded an academic environment that has been developed on the principles of equal and equitable access, respect for individual differences and academic integrity.
Harassment - Students - Policy Number 3203
The Justice Institute of British Columbia is committed to the prevention of discrimination and harassment. Respect is the cornerstone of our learning relationships. All staff and students share responsibility for creating a learning environment that is free of discrimination and harassment.
Student Code of Conduct - Policy Number 3205
Honesty, mutual respect and good citizenship is promoted and expected at Justice Institute of British Columbia (JIBC; the “Institute”). Students will conduct themselves in a manner that is respectful of the rights, well-being and property of others and that facilitates an effective learning environment.
Sexual Violence and Misconduct - Students - Policy Number 3213
JIBC is committed to creating and maintaining a learning and working environment characterized by mutual respect, safety, civility and free inquiry. Safety at JIBC is a priority, and any form of sexual misconduct will not be tolerated.
Sexual Violence and Misconduct - Students - Procedure Number 001
JIBC recognizes that there may be many different reasons students who experience sexual misconduct and witnesses of sexual misconduct may be hesitant to complain about or report sexual misconduct.
JIBC encourages anyone who experiences or witnesses sexual misconduct involving a student to make a complaint or report to JIBC as soon as possible.
Purpose
Justice Institute of British Columbia (JIBC) is committed to providing high quality education, support and service to students. There are times, however, where students have concerns about their education, support and service experience, which they would like addressed. The purpose of this process is to provide students with an avenue to bring forward concerns not covered by policy, and ensure they are addressed in a timely and fair manner.
Scope
Complaints addressed by Policy
Students with complaints related to the following issues should be directed to the appropriate policy and procedure for information on how to proceed.
- Final Grade Appeals
- Harassment – Students
- Sexual Violence and Misconduct – Students
- Student Academic Integrity
- Student Code of Conduct
Other Complaints
This complaint process is meant to support students in issuing or resolving a complaint not addressed by policy.
Submitting a Complaint
Considerations when submitting a complaint
- Students with questions about the process are encouraged to seek assistance from JIBC Student Services either in person or in writing to the Registrar’s Office.
- Anonymous complaints will not be considered under this process.
- A student may bring a support person and/or advocate to any meeting or other process associated with a complaint.
- A student will not be subject to disciplinary action, retaliation or any other adverse action as a result of filing a legitimate complaint.
- All individuals will be treated in accordance with the principles of due process.
- All complaints are considered confidential, and information stemming from complaints is protected in accordance with the Freedom of Information and Protection of Privacy Act. JIBC may disclose information relating to complaints in certain circumstances, including but not limited to where necessary to ensure the requirements of procedural fairness are met, for the protection of the health or safety of any individual, or where the sharing of personal information is required or authorized by law. All formal documentation related to a complaint will be kept in the official student record and stored in accordance with the Student Records Policy.
Informal Complaint Process
If a student has a complaint not covered by JIBC policies, the student is encouraged to speak about the nature of the complaint and the requested remedy to their instructor or JIBC staff member directly involved in the complaint.
*If the student is not comfortable speaking to the instructor or JIBC staff member directly involved in the complaint, the student may discuss their complaint and requested remedy with the Program Manager or Program Director of the program, the Director of the Office of Indigenization, the Senior Manager, Student Learning Supports, or the International Student Services Coordinator.
- The instructor, JIBC staff member directly involved, or other JIBC staff who heard the complaint, will provide their response in writing to the student within 10 business days.
- If the complaint is not resolved to the student’s satisfaction, or the complaint is not deemed to be appropriately addressed through the informal process by the student, the student may initiate the formal complaint process.
Formal Complaint Process
The student may initiate the formal complaint process by submitting the following information in writing within 10 business days of the conclusion of the informal process, if followed, or 10 business days from the date of the incident if moving directly to the formal process, to the Registrar’s Office via email or in person:
- Student’s name, JIBC student number, date of submission
- Nature and details of the complaint
- Efforts taken to resolve the complaint and resolution if applicable
- Requested remedy
*A student requiring an accommodation for a disability in the formal complaint process must notify the Registrar at the same time as initiating the formal complaint process.
- Upon receipt of the written complaint, the Registrar will immediately forward the complaint to the relevant Dean or the Division Director.
- Within 20 business days of receiving the complaint, the Dean or the Division Director will:
- conduct or oversee an investigation of the complaint; and
- provide a written response to the student outlining their decision and rationale.
Appeal Process
- If the student is not satisfied with the decision of the Dean or the Division Director, the student may request a review of the decision by submitting a written statement to the Registrar’s Office within 10 business days of the conclusion of the formal process. The Registrar’s Office will engage the appropriate Vice-President to conduct the review of the decision. The request for review must include the original written complaint, the written response from the Dean or the Division Director, and the reason for the requested review.
Within 20 business days of receiving the request for review, the Vice-President will:
- review the decision and conduct any steps necessary to assess the decision, including but not limited to holding a hearing, conducting meetings, and engaging external advisory or investigation services; and
- provide a written response to the student outlining their decision and rationale.
The decision of the Vice-President is final.
Withdrawing a Complaint
A student may withdraw a complaint at any time by communicating to whom the complaint was made. In a case where a formal complaint process was initiated by a student, a notice to withdraw a complaint or appeal must be submitted in writing to the Registrar’s Office.
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