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Course Details

You will build on the skills and insights gained in Mediation Skills Level II, other foundational work, and real-world application. You will learn how to deal with more difficult mediation situations by applying previously learned as well as new mediation skills and interventions in innovative and strategic ways. You will be encouraged to bring your own way of working with people into the mediation process, increasing your ability to respond genuinely and intuitively. Areas of exploration and practice include balancing content and process, the production and use of a shared base of information, the effect of mediator presence and participation, tracking and shifting focus, listening for and getting to the real interests, building capacity as a means of power balancing, the continuum of facilitative and empathic to directness and assertiveness, mediator participation in problem solving and framing outcomes.


  • CRES-1280
Course Offerings
Jul 12, 2021 - Jul 13, 2021
New Westminster Campus
Mediation Skills 3
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Jul 12, 2021 - Jul 13, 2021
Date Details
Domestic Tuition
Domestic Learner Services Fee
International Tuition
International Learner Services Fees