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Course Details

Integrates risk and change management concepts with a systems thinking approach to proactive and reactive problem solving. Root cause analysis uses a systematic approach to identify what happened, why it happened, and what can be done to reduce the likelihood of a recurrence. It focuses on correcting and eliminating root causes of problems or events, rather than on simply treating the symptoms of a problem. Examine a variety of tools and processes used in root cause analysis and determine the most appropriate for issue clarification and definition, cause and effect analysis, and problem resolution. Includes a segment on documenting and communicating problem-solving efforts. (Formerly EMS420)


  • ESMS-1200, and ENGL-1110
Course Offerings
Sep 01, 2021 - Dec 31, 2021
Root Cause Analysis
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Sep 01, 2021 - Dec 31, 2021
Date Details
Online 2021/09/01 - 2021/12/31
Domestic Tuition
Domestic Learner Services Fee
International Tuition
International Learner Services Fees
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