There was a time when Anna Richards had a tendency to avoid conflict. Thanks to JIBC’s Conflict Resolution training, she now faces it head on and incorporates those lessons into her work as a counsellor. (Story by Wanda Chow / Photo by Jimmy Jeong) | JIBC

There was a time when Anna Richards had a tendency to avoid conflict. Thanks to JIBC’s Conflict Resolution training, she now faces it head on and incorporates those lessons into her work as a counsellor. (Story by Wanda Chow / Photo by Jimmy Jeong)