Foundations of Collaborative Conflict Resolution

This foundational course offers you effective and practical ways to engage collaboratively in interpersonal conflict. Through examination of sources of conflict attitudes and beliefs, conflict styles, and the role of assumptions and emotions, you will gain insight into conflict dynamics and practice evidence-based collaboration strategies. Personal reflection and peer engagement will give you a broad view of conflict as an integral aspect of human nature as you explore the possibilities that conflict holds for learning, growth and creativity. You will learn how to prepare to invite others into a collaborative conflict conversation and how to lead a structured conflict resolution dialogue. This highly participatory course emphasizes self-awareness and understanding through structured exercises and role play.

This course is available as part of the Certificate in Collaborative Conflict Resolution or the Associate Certificate in Leadership and Conflict Resolution.

About Role-Plays: This course includes small-group, coached role-plays on the final day of the course.
Role-plays and coach feedback will be recorded for your reflection and review.

Online: The live online delivery of this course is scheduled from 8:30AM to 4:30PM each day, with both live video conferencing and self-access learning blocks.
Check your online access here: https://elearn.jibc. ca/

Face to Face delivery: The on-campus delivery of this course is scheduled from 8:30AM to 4:30PM each day and includes small and large group discussion and other engagement activities.