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Course Details

This course introduces you to the concepts, skills and approaches needed to facilitate a conflict conversation between two conflicting parties. Acting as an intervenor in this way resembles facilitating a conflict conversation or negotiation between the parties. You will learn how to conduct a collaborative process with, and for, your parties, from pre-meeting consultation to achieving agreements in joint meetings. This course will help you discern whether a mediative process is appropriate, define the role of the facilitator/mediator, guide the process, manage emotions and use communication skills as a facilitator of collaborative process. These practical tools and methods help you to assist others resolve their conflicts and generate mutually satisfactory outcomes for themselves. You will have opportunities to facilitate simulated disputes involving co-workers, customers, committee members, neighbours, parents/teens and co-parents. Emphasis is on skill development through simulated conflict conversations assisted by trained coaches.

    Prerequisites

  • CRES-1100 or CRES-1101, and CRES-1170
Course Offerings
Jun 06, 2022 - Jun 08, 2022
Online
Mediation Fundamentals
CRES-1181-OL001
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Dates
Jun 06, 2022 - Jun 08, 2022
Delivery
Online
Date Details
Online 2022/06/06 - 2022/06/08
Mon, Tues, Wed  8:30am-4:30pm
Domestic Tuition
Domestic Learner Services Fee
$774.18
$9.24
International Tuition
International Learner Services Fees
$2322.54
$9.24
Jul 18, 2022 - Jul 22, 2022
Online
Mediation Fundamentals
CRES-1181-OL002
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Dates
Jul 18, 2022 - Jul 22, 2022
Delivery
Online
Date Details
Online 2022/07/18 - 2022/07/22
Mon, Wed, Fri  8:30am-4:30pm
Domestic Tuition
Domestic Learner Services Fee
$774.18
$9.24
International Tuition
International Learner Services Fees
$2322.54
$9.24
Aug 24, 2022 - Aug 26, 2022
New Westminster Campus
Mediation Fundamentals
CRES-1181-NW001
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Dates
Aug 24, 2022 - Aug 26, 2022
Delivery
In-Class
Date Details
In-Class 2022/08/24 - 2022/08/26
Wed, Thurs, Fri  8:30am-4:30pm
Domestic Tuition
Domestic Learner Services Fee
$774.18
$9.24
International Tuition
International Learner Services Fees
$2322.54
$9.24
Oct 25, 2022 - Oct 27, 2022
Online
Mediation Fundamentals
CRES-1181-OL001
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Dates
Oct 25, 2022 - Oct 27, 2022
Delivery
Online
Date Details
Online 2022/10/25 - 2022/10/27
Tues, Wed, Thurs  8:30am-4:30pm
Domestic Tuition
Domestic Learner Services Fee
$774.18
$9.24
International Tuition
International Learner Services Fees
$2322.54
$9.24
Nov 28, 2022 - Nov 30, 2022
New Westminster Campus
Mediation Fundamentals
CRES-1181-NW002
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Dates
Nov 28, 2022 - Nov 30, 2022
Delivery
In-Class
Date Details
In-Class 2022/11/28 - 2022/11/30
Mon, Tues, Wed  8:30am-4:30pm
Domestic Tuition
Domestic Learner Services Fee
$774.18
$9.24
International Tuition
International Learner Services Fees
$2322.54
$9.24
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