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Course Details

This course introduces you to the concepts, skills and approaches needed to facilitate a conflict conversation between two conflicting parties. Acting as an intervenor in this way resembles facilitating a conflict conversation or negotiation between the parties. You will learn how to conduct a collaborative process with, and for, your parties, from pre-meeting consultation to achieving agreements in joint meetings. This course will help you discern whether a mediative process is appropriate, define the role of the facilitator/mediator, guide the process, manage emotions and use communication skills as a facilitator of collaborative process. These practical tools and methods help you to assist others resolve their conflicts and generate mutually satisfactory outcomes for themselves. You will have opportunities to facilitate simulated disputes involving co-workers, customers, committee members, neighbours, parents/teens and co-parents. Emphasis is on skill development through simulated conflict conversations assisted by trained coaches.

    Prerequisites

  • CRES-1100 or CRES-1101, and CRES-1170
Course Offerings
Nov 15, 2021 - Nov 17, 2021
Online
Mediation Fundamentals
CRES-1181-OL003
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Dates
Nov 15, 2021 - Nov 17, 2021
Delivery
Online
Date Details
Online 2021/11/15 - 2021/11/17
 
Domestic Tuition
Domestic Learner Services Fee
$759.00
$9.07
International Tuition
International Learner Services Fees
$2277.00
$9.07
Jan 10, 2022 - Jan 12, 2022
Online
Mediation Fundamentals
CRES-1181-OL001
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Dates
Jan 10, 2022 - Jan 12, 2022
Delivery
Online
Date Details
Online 2022/01/10 - 2022/01/12
 
Domestic Tuition
Domestic Learner Services Fee
$759.00
$9.07
International Tuition
International Learner Services Fees
$2277.00
$9.07
Feb 28, 2022 - Mar 02, 2022
Online
Mediation Fundamentals
CRES-1181-OL002
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Dates
Feb 28, 2022 - Mar 02, 2022
Delivery
Online
Date Details
Online 2022/02/28 - 2022/03/02
 
Domestic Tuition
Domestic Learner Services Fee
$759.00
$9.07
International Tuition
International Learner Services Fees
$2277.00
$9.07
Mar 08, 2022 - Mar 10, 2022
New Westminster Campus
Mediation Fundamentals
CRES-1181-NW001
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Dates
Mar 08, 2022 - Mar 10, 2022
Delivery
In-Class
Date Details
In-Class 2022/03/08 - 2022/03/10
Tues, Wed, Thurs  8:30am-4:30pm
Domestic Tuition
Domestic Learner Services Fee
$759.00
$9.07
International Tuition
International Learner Services Fees
$2277.00
$9.07
Mar 28, 2022 - Apr 01, 2022
Online
Mediation Fundamentals
CRES-1181-OL003
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Dates
Mar 28, 2022 - Apr 01, 2022
Delivery
Online
Date Details
Online 2022/03/28 - 2022/04/01
 
Domestic Tuition
Domestic Learner Services Fee
$759.00
$9.07
International Tuition
International Learner Services Fees
$2277.00
$9.07
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