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Course Details

This course is offered on contract only. For those interested in exploring contract options please contact ccrcustomized@jibc.ca. Conflict is a prevalent, yet often stressful part of any workplace. Introduce yourself to the concepts and skills of collaborative conflict resolution to better manage conflict dynamics. Explore factors that lead to conflict escalation and those that can de-escalate conflict. You will have opportunities to identify and practice the attitudes and behaviours that lead to positive outcomes in conflict situations. (Formerly CCR113;CR131)

    Prerequisites

  • None
Course Offerings
No sections are currently scheduled for this course
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