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Course Details

All members of organizations are expected and often required to handle workplace conflicts effectively, yet this can be a challenging task. This course will give you the knowledge and skills for assessing workplace conflict, determining whether a collaborative process or a more formal intervention process is needed and choosing the best intervention approach. You will practice analysing workplace conflicts, and using a collaborative process to intervene as a third party. You will learn to demonstrate leadership in addressing conflict ways that move all people involved towards mutually agreeable solutions. You will have the option to record your role-play on the final day of the course.

    Prerequisites

  • None
Course Offerings
Sep 14, 2022 - Sep 16, 2022
New Westminster Campus
Conflict on the Front Line
CRES-1200-NW001
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Dates
Sep 14, 2022 - Sep 16, 2022
Delivery
In-Class
Date Details
In-Class 2022/09/14 - 2022/09/16
Wed, Thurs, Fri  8:30am-4:30pm
Domestic Tuition
Domestic Learner Services Fee
$690.04
$9.24
International Tuition
International Learner Services Fees
$2070.12
$9.24
Jan 11, 2023 - Jan 13, 2023
New Westminster Campus
Conflict on the Front Line
CRES-1200-NW001
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Dates
Jan 11, 2023 - Jan 13, 2023
Delivery
Date Details
In-Class 2023/01/11 - 2023/01/13
Wed, Thurs, Fri  8:30am-4:30pm
Domestic Tuition
Domestic Learner Services Fee
$690.04
$9.24
International Tuition
International Learner Services Fees
$2070.12
$9.24
Mar 20, 2023 - Mar 22, 2023
Victoria Campus
Conflict on the Front Line
CRES-1200-VI001
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Dates
Mar 20, 2023 - Mar 22, 2023
Delivery
In-Class
Date Details
In-Class 2023/03/20 - 2023/03/22
Mon, Tues, Wed  8:30am-4:30pm
Domestic Tuition
Domestic Learner Services Fee
$690.04
$9.24
International Tuition
International Learner Services Fees
$2070.12
$9.24