JIBC Emergency Operations Centre training room

Are these courses right for you?

If you or your team need to gain a foundational understanding of the key roles and activities performed in an Emergency Operation Centre to effectively respond to emergencies, these courses are for you.

Customized Courses

Customized courses cover essential skills to understand the roles, responsibilities and activities of Emergency Operations Centres.

Continuing Education Credits

Apply course credit to meet professional continuing education requirements.

These courses are for any organization or team that requires staff with the knowledge and skills to effectively activate an Emergency Operation Centre (EOC).

Agencies that would benefit from this training include:

  • EOC teams within community and government agencies, industry sectors or private organizations. 
  • Department Operations Centre (DOC) teams within community and government agencies, industry sectors or private organizations.
  • Elected officials, or any city or organizational personnel who need to understand EOC and DOC functions.
  • Personnel from first responder agencies who need to liaise with, or be a representative in, an EOC or DOC during an event.

An EOC uses the principles of the Incident Command System (ICS). They provide communities, agencies or organizations with a model to effectively build capacity for site-level support and consequence management in response to large or complex incidents.

JIBC EOC training helps teams develop knowledge, skills and a variety of strategies, techniques and tools needed in an EOC to help reduce risk and enhance resiliency in response to emergencies or disasters.


  • How to establish, set up and staff an EOC
  • The organizational structure of an EOC
  • Key roles, responsibilities, activities and tasks
  • EOC planning process 
  • Coordination, resource and consequent management 
  • Site support operations within an Incident Command System structure
  • Fundamentals of supporting the needs of response departments and agencies during emergencies and disasters
  • Specific functions in an EOC, including Operations, Planning, Logistics, and Finance and Administration.

Course Offerings

JIBC EOC courses are available on campus or online. They can also be taken as part of the Emergency Management Certificate program, individually for personal interest, or offered on a customized contract basis hosted by an organization or team. 

Continuing Education Units (CEUs)

JIBC emergency management training provides Continuing Education Units (CEUs) to various professional certification programs.

For regularly scheduled online and on-campus offerings, students can register directly online. 

For contract or customized offerings, please contact the Emergency Management Division.

For international applicants and organizations, please contact the JIBC Office of International Affairs.

JIBC Incident Command System students

Looking for training in the Incident Command System?

The Emergency Management Division offers online and customized contract delivery options for Incident Command System (ICS) training for individuals and organizations.

Phone Call

Emergency management webinars

Watch new and previously recorded emergency management webinars delivered by the Emergency Management Division in partnership with Emergency Management BC (EMBC)

JIBC Emergency &Security Management student

Looking to advance your career?

Explore the full range of academic programs in emergency and disaster management that include certificate, diploma, bachelor's degree and post-baccalaureate diploma programs.

Questions about Emergency Management Contract Courses?

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