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The role of a facilitator is both challenging and rewarding. It includes guiding participants through a process to achieve a smooth and productive discussion, training session, or team activity. 

Facilitators have the skills and knowledge to assist others in planning careers and obtaining meaningful work. Effective facilitation skills help build consensus around a topic, ask questions that guide a group toward an action plan, and manage participants inclined not to engage with one another. 

Certification in this field helps individuals develop advanced facilitation techniques.



Facilitators are designated individuals working in a variety of career development or human resources settings.

They may serve in a variety of roles such as career group facilitator, job search trainer, career resource center coordinator, career coach, career development case manager, intake interviewer, occupational and labour market information resource person, human resources career development coordinator, employment/placement specialist, or workforce development staff person.



  • Excellent communication skills

  • The ability to manage and lead groups 

  • Active listening and the ability to use effective questioning techniques

  • The capability of easily resolving conflicts or misunderstandings

  • Good management skills to motivate and empower team members

  • Ability to delegate tasks



  • Certification as a Trainer and Facilitator

  • Experience in workshop facilitation and employment coaching

  • Ability to build, support and motivate a high-performance workforce

  • Strong planning and organizational skills

  • The ability to meet deadlines

  • Ability to simultaneously handle multiple training projects in various stages of development



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