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Course Details

Building on the mediation process and skills learned in Mediation Skills Level I, this course moves to more challenging, complex and emotionally charged situations. Skills, theory, and techniques include framing and tracking issues, probing for and clarifying interests, addressing power dynamics, and adapting the mediation process to meet the needs of participants. You will discuss the development of a personal mediating style, legal and ethical issues in the mediation field, and caucusing. Emphasis is on skill development through simulated mediations with assistance and feedback from trained coaches. You will have the option to record your role-play on the final day of the course.


  • CRES-1170, CRES-1180, and CRES-1190
Course Offerings
No sections are currently scheduled for this course