Navigating Intense Emotions in Conflict

This course presents evidence-based theory, skills and approaches for managing one's own intense emotions and behaviours, and for responding to intense emotion in others. Intense emotions are often viewed as scary, immature, weak, or, at best, unproductive. However, our ability to recognize, validate, and interpret intense emotion in ourselves and in others is key to remaining aligned to our collaborative intent in resolving conflict. Topics such as cultural expressions of emotion, emotion activators, emotions and physiology, self-regulation, defusing and disengaging from intense encounters are explored. Emphasis is on self-awareness and skill development through small-group exercises.

Registration in this course is open to students enrolled in the Certificate in Collaborative Conflict Resolution.
Students who would like to complete this course without enrolling in the program can make this request by contacting conres@jibc.ca.

About Role-Plays: This course includes small-group, coached role-plays on the final day of the course.
Role-plays and coach feedback will be recorded for your reflection and review.

Online: The live online delivery of this course is scheduled from 8:30AM to 4:30PM each day, with both live video conferencing and self-access learning blocks.
Check your online access here: https://elearn.jibc. ca/

Face to Face delivery: The on-campus delivery of this course is scheduled from 8:30AM to 4:30PM each day and includes small and large group discussion and other engagement activities.