Negotiation Fundamentals: Collaborative Problem Solving

In this course, you will learn how to identify and use motivators of behaviour as a basis for collaborative negotiation. You will prepare for negotiations, assess your alternatives, build a climate of collaboration, and get beyond stubborn position-taking to develop agreements that work for both sides. Collaborative negotiation skills and approaches are essential in daily interactions with others. They form the basis of many conflict resolution processes, such as mediation. Research indicates that traditional approaches to negotiation promote competitive tactics, often resulting in unsatisfactory outcomes for one or both negotiators. Collaborative or interest-based negotiation aims for agreements that respond to the needs, goals and objectives of all parties. Emphasis is on skill development through simulated negotiations assisted by trained coaches.

This course is available as part of the Certificate in Collaborative Conflict Resolution.

About Role-Plays: This course includes small-group, coached role-plays on the final day of the course.
Role-plays and coach feedback will be recorded for your reflection and review.

Online delivery: The live online delivery of this course is scheduled from 8:30AM to 4:30PM each day, with both live video conferencing and self-access learning blocks.
Check your online access here: https://elearn.jibc. ca/

Face to Face delivery: The on-campus delivery of this course is scheduled from 8:30AM to 4:30PM each day and includes small and large group discussion and other engagement activities.