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Community Care Licensing Officer

Is this program right for you?

Be the one making a difference in your community. If you have a background in adult or childcare and want to participate in the licensing process and perform investigations and inspections of facilities, this program is for you.

Build Upon Prior Education and Experience  

The certificate is comprised of 30 credits focused on specialized and advanced curriculum that builds upon prior education and experience.  

Personal Flexibility with Online Courses

Courses are delivered online, giving learners the flexibility to study on their own terms. They can choose the times and days they prefer to study, and whether to enroll in one to three courses per term.

Discover a career as Community Care Facilities Licensing Officer


Individuals who have completed a minimum of a diploma level credential in a related field such as childcare, nursing, social work, or adult care and have career experience working in community care facilities.

People working in higher-level management or leadership positions within community care facilities who want to strengthen their qualifications with relevant skills and knowledge.

Regulatory practitioners such as Community Care Facility Licensing Officers interested in gaining confidence in their abilities to communicate with staff, licensing officers, and stakeholders.


Program strengths 

This program is geared for current and future Community Care Licensing Officers (CCLOs). It covers the knowledge and competencies needed to do the job. 

The Provincial Health Authorities helped JIBC develop the curriculum. The certificate is considered to be a preferred credential for those seeking employment in this field.


The program provides current and future Community Care Licensing Officers with the specialized knowledge, skills, and abilities needed to carry out the statutory duties delegated to them by a Health Authority’s Medical Health Officer.


Skills Development

  • Demonstrate competence in all areas of the current British Columbia Licensing Officer Occupational Profile.
  • Demonstrate sound, ethical decision-making abilities from a legislative point-of-view.
  • Articulate a clear understanding of administrative law, especially as it pertains to their role.
  • Explain a CCLO’s authority, and where that authority comes from.
  • Demonstrate effective communication skills, both verbally and in writing.
  • Apply skills in conflict resolution, critical thinking, and interprofessional practice.
  • Demonstrate the knowledge and skills necessary to assess applications, requests for exemptions to legislation, and health and safety plans; conduct inspections and investigations; and, take action to bring care facilities into compliance with all applicable laws and regulations.
  • Demonstrate the ability to ensure safe environments for children in daycare; children, youth, and adults in residential care facilities; seniors in long-term care facilities; individuals with developmental disabilities living in group homes; and individuals with mental health and addiction disorders living in group homes.


Recommended Requirements for Program and Career Success

These requirements are very important for individuals looking for a career working as a licensing officer. If you do not have all the requirements below it is strongly recommended that you acquire them while you are completing the program.

Please note that proof of these requirements does not need to be submitted as part of your application to the CCLO program at JIBC.

  • Minimum of five years of experience working in a related field
  • Minimum of two years of experience working in a supervisory role
  • Minimum of one post-secondary academic writing course completed
  • Understanding of APA formatting and referencing
  • Valid BC Driver’s License and access to a vehicle
  • Excellent verbal and written communication skills
What You Need to Graduate 

Successfully complete the 10 required courses (30.0 credits) and meet the requirements of the six-week practicum requirements including a criminal record check and immunizations. 

Students who are not currently employed as Community Care Facility Licensing Officers (CCLOs) complete a six-week practicum at the end of the program. The practice experience allows learners to gain valuable knowledge in the field. Placements are located in the region preferred by the student when possible and travel may be required. The practicum also includes an online coursework component.

Professionals who are working as CCLOs and can register for up to three courses without applying for the program and may be eligible to receive credit for up to half of the program based on their prior learning and career experience.

Students who enroll in one course per semester will complete the program in about ten semesters. Participants have a maximum of five years to complete the program.


Program Format 

Classes in this advanced 30.0 credit program are delivered in a facilitated, online format.

Students who enroll in the program full-time (three courses per semester) can complete the program in four semesters. However, it is anticipated that most learners will enroll on a part-time basis and proceed at a slower pace.

Learners will have a maximum of five years to complete the program.


Tuition is $683.44* per course.

* Program and course tuition and fees are approximate, subject to yearly tuition increases, and may change without notice. Course and program costs are as of May 26, 2020.

Additional Fees

Learner Services Fee.   
Textbook costs are extra. 
(All fees subject to change)


Textbooks & Supplies

Textbooks can be ordered through the JIBC Store (unless otherwise noted). 

CCLO-3300 – Admin Law

CCLO-3301 – Vulnerable Populations

CCLO-3302 – Ethics in Licensing
McLachlan, J. A. (2010). Ethics in action: making ethical decisions in your daily life. Toronto, ON: Pearson Canada. ISBN-10: 0135041406 | ISBN-13:978-0135041406

CCLO-3303 – Lifespan Development
Boyd, D., Johnson, P., & Bee, H. (2017). Lifespan Development, 6th Canadian Edition. Toronto, ON: Pearson. ISBN-10: 0134692411 | ISBN-13: 9780134692418

CCLO-3304 – Collaborative Conflict Resolution

CCLO-3405 – Human Relations
DuBrin, A. J. & Geerinck, T. (2015). Human Relations: Interpersonal, Job-Oriented Skills, Fourth Canadian Edition. Toronto: Pearson Education Canada (textbook with access to supplementary online resources)

365 Coaching Questions - Available for purchase at Coaching out of the box.
Required Pre-course Activity:  Complete MBTI.

CCLO-3406 – Inspection, Compliance & Enforcement

CCLO-3407 - Investigations
Jones, G. (2009). Conducting administrative, oversight & Ombudsman investigations. Toronto: Canada Law Book. ISBN: 978-0-88804-488-4

CCLO-3408 – Professional Accountability in Licensing
Wiersma, B. (2010). The power of professionalism: The seven mind-sets that drive performance and build trust. Fairfield, Iowa: Ravel Media. Available from Amazon in Kindle and Hardcover formats. (For Kindle, a free reading app is available and purchase of a Kindle E-reader is not required). 


It is important that all applicants review the Recommended Requirements for Program and Career Success. Applicants may also want to review job postings for regulatory practitioners and licensing officers and/or contact the health authority in the region they plan to work in to learn more about the educational credential and career experience expectations for these roles. 

To Apply to the Advanced Certificate in Community Care Licensing program:

STEP 1 - Download, Complete and Compile Documentation
  1. Complete the JIBC Online Program Application Form through Education Planner BC. There is an application fee of $75 dollars.
  2. An Admissions Officer will then email you information on how to submit supporting documents.


STEP 2 - Submit your supporting documents to Admissions by email, mail, or in person.

In-Person or by Mail
Registration Office
Justice Institute of British Columbia
715 McBride Boulevard
New Westminster, BC V3L 5T4

Please allow time for the preparation and submission of documents (such as the confidential reference forms) and JIBC’s review.

We recommend applying at least two months before the semester you wish to start courses. For example, to start courses in September, begin your application before July.  

If your application cannot be reviewed before the next semester, it will be considered for the following one.


Admission Requirements
  1. Bachelor's degree or diploma. 
  2. Three years of relevant experience such as early childhood educator, residential care worker, nurse, etc. 
  3. Original Official Transcripts from all post-secondary institutions attended (sealed by issuing institution).
  4. Proof of English Language Proficiency for applicants whose primary language is not English. 
  5. Professional resume. 
  6. Two references.


- Post-secondary academic writing course completed


Other post-secondary credentials in related areas may also be considered (e.g. Early Childhood Education, Infant and Toddler, and Special Needs Certificates) 

Community Care Licensing Officers are eligible to take up to three courses before formally applying to the program. Email to request permission for course registration.


Program requirements

Students planning on completing the CCLO 3410 Practice Experience course will be working with vulnerable populations during their placement. Their immunizations must be up-to-date so they can protect themselves and those in the care facilities being visited.

It is important to start the required immunizations early as some of them may take up to or longer than eight months to take effect. 

Once you have completed the required immunizations and tests, you will need to have the immunization checklist form signed off by your physician or health care provider. It will then become part of your practice education application package.

You cannot start your practice education course until all of the requirements on this checklist have been met.

Click here for Immunization FAQs.


International applicants

International applicants are encouraged to contact JIBC's Office of International Affairs at


Q: What do Cclos do?
A: They inspect and monitor private and public facilities for childcare, youth residential care, residential group care and long-term care in B.C. They also conduct investigations, provide education and support to licensees, and take action to bring facilities into compliance with the Acts and Regulations that govern them.


Q: Who hires Community Care Licensing Officers (Cclos)?
A: CCLOs are employed by provincial health authorities. They play an important role in protecting vulnerable people.


Q: How can I make myself a favourable job candidate as a CCLO?
A: Generally, employers favour candidates who have work experience as a care provider or a manager in a community care setting, or in another professional capacity within a Health Authority. If you don’t have that kind of work experience, you could consider pursuing the certificate while gaining related work experience.


Questions about Community Safety Programs?