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Community Care Licensing Officer

Is this program right for you?

Be the one making a difference in your community. If you have a background in adult or childcare and want to participate in the licensing process and perform investigations and inspections of facilities, this program is for you.

Build Upon Prior Education and Experience  

The certificate is comprised of 30 credits focused on specialized and advanced curriculum that builds upon prior education and experience.  

Personal Flexibility with Online Courses

Courses are delivered online, giving learners the flexibility to study on their own terms. They can choose the times and days they prefer to study, and whether to enroll in one to three courses per term.

Discover a career as Community Care Facilities Licensing Officer


You meet one or more of the following:

  • You are thinking of becoming a Community Care Facility Licensing Officer, this credential will help you meet the qualifications that Health Authorities are looking for. Provincial Health Authorities helped develop the curriculum, so the certificate is expected to be a preferred credential for those seeking employment in this field.
  • You are already employed as a Community Care Facility Licensing Officer, the Advanced Specialty Certificate is a valuable professional development tool. By taking individual courses or the full program you will gain confidence in your abilities to communicate with staff, licensing officers, and stakeholders and strengthen your qualifications with relevant skills and knowledge.
  • You are seeking higher-level management or leadership positions within community care facilities, this program will strengthen your qualifications with relevant skills and knowledge. It can give you confidence in your abilities to communicate with staff, licensing officers, and stakeholders.
  • You have completed a minimum of a diploma level credential in a related field such as childcare, nursing, social work, adult care, psychology, and criminology and have career experience working in community care facilities. 


Program strengths 
  • The program offers online learning with no scheduled mandatory class activities during the week so course work can be completed around your busy Monday to Friday schedule or while working shifts rotations
  • Courses are facilitated by JIBC faculty members who are experts in their fields
  • Work at your own pace – the program can be completed part-time over a 3 to 5 year period or in as little as a year and a half
  • You can apply the knowledge and skills you already have from your career working in community care facilities
  • Experienced licensing officers are in courses with students who are new to the field, this provides a great opportunity to connect and learn with future colleagues
  • Online courses provide a variety of educational activities to support various learning styles
  • You have the opportunity to complete a six-week practice education placement working alongside and being mentored by community care facility licensing officers
  • Current licensing officers have the opportunity to do research into an area of interested related to their professional practice


The program provides current and future Community Care Licensing Officers with the specialized knowledge, skills, and abilities needed to carry out the statutory duties delegated to them by a Health Authority’s Medical Health Officer.


Skills Development

  • Demonstrate competence in all areas of the current British Columbia Licensing Officer Occupational Profile.
  • Demonstrate sound, ethical decision-making abilities from a legislative point-of-view.
  • Articulate a clear understanding of administrative law, especially as it pertains to their role.
  • Explain a CCLO’s authority, and where that authority comes from.
  • Demonstrate effective communication skills, both verbally and in writing.
  • Apply skills in conflict resolution, critical thinking, and interprofessional practice.
  • Demonstrate the knowledge and skills necessary to assess applications, requests for exemptions to legislation, and health and safety plans; conduct inspections and investigations; and, take action to bring care facilities into compliance with all applicable laws and regulations.
  • Demonstrate the ability to ensure safe environments for children in daycare; children, youth, and adults in residential care facilities; seniors in long-term care facilities; individuals with developmental disabilities living in group homes; and individuals with mental health and addiction disorders living in group homes.


What You Need to Graduate 

Successfully complete the 10 required courses (30.0 credits) and meet the requirements of the six-week practicum requirements including a criminal record check and immunizations. 

Students who are not currently employed as Community Care Facility Licensing Officers (CCLOs) complete a six-week practicum at the end of the program. The practice experience allows learners to gain valuable knowledge in the field. Placements are located in the region preferred by the student when possible and travel may be required. The practicum also includes an online coursework component.

Professionals who are working as CCLOs can register for up to three courses without applying for the program and may be eligible to receive credit for up to half of the program based on their prior learning and career experience.

Students who enroll in one course per semester will complete the program in about ten semesters. Participants have a maximum of five years to complete the program.


Program Format 

All courses within this advanced 30 credit program are delivered in an instructed, online format with one important exception: learners who have not been employed as CCLOs must register for a practice experience course at the end of the program. The practice experience course allows learners to gain valuable hands-on knowledge in the field.

The practice experience placement is six weeks long. Placements are located in the region preferred by the student when possible and travel may be required. The practice experience also includes an online coursework component.

Professionals who have been working as Community Care Licensing Officers may be eligible to receive credit for up to half of the program – it’s possible for an experienced CCLO to earn this advanced certificate after completing five of the required courses. Those who wish to be evaluated for Prior Learning Assessment and Recognition (PLAR) should contact the Program Manager at for details.

Learners who enroll in the program full-time (three courses per semester) can complete the program in four semesters. However, it is anticipated that most learners will enroll on a part-time basis and proceed at a slower pace. Learners who enroll in one course per semester will complete the program in ten semesters or about three and a half years.

Learners will have a maximum of five years to complete the program.

The program consists entirely of required courses that are common to all learners with the exception of the final course, CCLO-3409 or CCLO-3410, which is determined based on whether the learner has work experience as a Community Care Licensing Officer.

Courses are usually scheduled in the same semester each year. Program students can register for courses by contacting the JIBC registration office by phone or online through the website. Courses will start on the dates listed in the JIBC academic calendar and run for approximately 12 weeks.

Application deadline

Now accepting program applications for the 2021 calendar year. All application and supporting documents must be received by JIBC no later than the application deadline.

  • Winter 2021 semester (starts in January): Application deadline is November 6, 2020
  • Spring/Summer 2021 semester (starts in May): Application deadline is March 5, 2021
  • Fall 2021 semester (starts in September): Application deadline is July 9, 2021


UPCOMING COURSES (Tentative schedule)


Winter Semester
(starts January)
(starts May)
(starts September)
prerequisite: None
prerequisite: None
prerequisite: None
prerequisite: None
prerequisite: CCLO 3406
pre- or co-requisite: CCLO 3300
prerequisite: CCLO 3300 & 3301
prerequisite: None
pre- or co-requisite: CCLO 3300
prerequisite: All CCLO Courses


The Practice Experience course, CCLO-3410, is scheduled for each student individually once they have completed the practice education application and the placement is secured with a BC health authority licensing office location. CCLO-3409 is generally scheduled in the fall term, the capstone project course is for learners with current experience in community care licensing. Please email if you plan to take CCLO-3409 within the next year.

Course offerings and schedule are subject to change without notice.

CCLO Program Handbook

Please find attached CCLO Program Handbook and it contains important information pertaining to the CCLO program such as: program staff information, program description, course description, registration, withdrawal, practice education requirements, grading and etc.

If you have any questions please don’t hesitate to email the program area at


Tuition is $683.44 per course.

* Program and course tuition and fees are approximate, subject to yearly tuition increases, and may change without notice. Course and program costs are as of May 26, 2020.


Additional Fees

Additional costs include JIBC Learner Services Fee (per course), applicable tax, course textbooks and program application fees.
(All fees subject to change)


Textbooks & Supplies

Textbooks can be ordered through the JIBC Store (unless otherwise noted). 

CCLO-3300 – Admin Law

CCLO-3301 – Vulnerable Populations

CCLO-3302 – Ethics in Licensing
McLachlan, J. A. (2010). Ethics in action: making ethical decisions in your daily life. Toronto, ON: Pearson Canada. ISBN-10: 0135041406 | ISBN-13:978-0135041406

CCLO-3303 – Lifespan Development
Boyd, D., Johnson, P., & Bee, H. (2017). Lifespan Development, 6th Canadian Edition. Toronto, ON: Pearson. ISBN-10: 0134692411 | ISBN-13: 9780134692418

CCLO-3304 – Collaborative Conflict Resolution

CCLO-3405 – Human Relations
DuBrin, A. J. & Geerinck, T. (2015). Human Relations: Interpersonal, Job-Oriented Skills, Fourth Canadian Edition. Toronto: Pearson Education Canada (textbook with access to supplementary online resources)

365 Coaching Questions - Available for purchase at Coaching out of the box.
Required Pre-course Activity:  Complete MBTI.

CCLO-3406 – Inspection, Compliance & Enforcement

CCLO-3407 - Investigations
Jones, G. (2009). Conducting administrative, oversight & Ombudsman investigations. Toronto: Canada Law Book. ISBN: 978-0-88804-488-4

CCLO-3408 – Professional Accountability in Licensing
Wiersma, B. (2010). The power of professionalism: The seven mind-sets that drive performance and build trust. Fairfield, Iowa: Ravel Media. Available from Amazon in Kindle and Hardcover formats. (For Kindle, a free reading app is available and purchase of a Kindle E-reader is not required). 



It is important that all applicants review the Recommended Requirements for Program and Career Success. Applicants may also want to review job postings for regulatory practitioners and licensing officers and/or contact the health authority in the region they plan to work in to learn more about the educational credential and career experience expectations for these roles. 

To Apply to the Advanced Certificate in Community Care Licensing program:

STEP 1 - Download, Complete and Compile Documentation

Please check the application deadline(s) listed at the top of this webpage and allow time for submission of official transcript(s) from your former school(s).  


  1. Complete the Online Program Application Form through Education Planner BC. There is an application fee of $75 dollars.
  2. An Admissions Officer will then email you information on how to submit supporting documents.


STEP 2 - Submit your supporting documents to Admissions by email, mail, or in person.

Note that you will need to arrange for original official academic transcripts to be provided directly from your former school(s) to show your completion of the admissions requirements above.

In-Person or by Mail
Admission Office (Student Services Centre)
Justice Institute of British Columbia
715 McBride Boulevard
New Westminster, BC V3L 5T4

Admission Requirements
  1. Minimum post-secondary diploma in a related field completed with original official transcripts required.*

            * Related fields may include childcare, nursing, social work, adult care, psychology, and criminology. It is strongly recommended applicants have a minimum of 5 years of career experience working in community care facilities. Other post-secondary credentials in related areas equivalent to two years of full-time post-secondary study may also be considered, for example, Early Childhood Education, Infant and Toddler, and Special Needs Certificates all completed. 

    2. English 12 / English 12 First Peoples (Grade C+) or equivalent (original official transcript required); JIBC English 12 “C” Equivalencies listed here

            * Students who have completed a post- secondary certificate, diploma, or degree program are still required to submit their high school transcript with their application documentation.

Please note that Community Care Licensing Officers are eligible to take up to three courses before formally applying to the program. Email to request permission for course registration.

We strongly recommend that students who do not meet the entrance requirements complete the required courses before applying to the program to avoid disappointment. Most high school adult upgrading courses can be completed free of charge.

Please phone or email us for assistance with program admission, program information, or course registration:


Recommended Requirements for Program and Career Success

These requirements are very important for individuals looking for a career working as a licensing officer. If you do not have all the requirements below it is strongly recommended that you acquire them while you are completing the program.

Please note that proof of these requirements does not need to be submitted as part of your application to the CCLO program at JIBC.

  • Minimum of five years of experience working in a related field
  • Minimum of two years of experience working in a supervisory role
  • Minimum of one post-secondary academic writing course completed
  • Understanding of APA formatting and referencing
  • Valid BC Driver’s License and access to a vehicle
  • Excellent verbal and written communication skills

Hiring requirements vary by region and operational role and it is recommended that interested individuals contact their local health authority or check job postings to affirm their credentials meet the hiring requirements of the health authority where they plan to work. This is especially important for individuals with educational credentials other than degrees in nursing and social work, or early childhood education.


Additional Program requirements (ONCE you accepted into the program)

Students planning on completing the CCLO 3410 Practice Experience course will be working with vulnerable populations during their placement. Their immunizations must be up-to-date so they can protect themselves and those in the care facilities being visited.

It is important to start the required immunizations early as some of them may take up to or longer than eight months to take effect. 

Once you have completed the required immunizations and tests, you will need to have the immunization checklist form signed off by your physician or health care provider. It will then become part of your practice education application package.

You cannot start your practice education course until all of the requirements on this checklist have been met.

Click here for Immunization FAQs.


International applicants

International applicants are encouraged to contact JIBC's Office of International Affairs at


Q: What do Cclos do?
A: They inspect and monitor private and public facilities for childcare, youth residential care, residential group care and long-term care in B.C. They also conduct investigations, provide education and support to licensees, and take action to bring facilities into compliance with the Acts and Regulations that govern them.


A: Applicants must have a minimum post-secondary diploma level credential in a related field such as childcare, nursing, social work, adult care, psychology, or criminology and have experience working in community care facilities. Other post-secondary credentials in related areas may be considered, for example, Early Child Education, Infant and Toddler, and Special Needs Certificates completed. See the recommended requirements for more information on program and career success. In addition, applicants must please their high school transcript with the application documentation.


Q: Who hires Community Care Licensing Officers (Cclos)?
A: CCLOs are employed by provincial health authorities. They play an important role in protecting vulnerable people. It is recommended applicants review job postings for regulatory practitioners and licensing officers and/or contact the health authority in the region they plan to work in to learn more about the educational credential and career experience expectations for these roles.


Q: How can I make myself a favourable job candidate as a CCLO?
A: Generally, employers favour candidates who have work experience as a care provider or a manager in a community care setting, or in another professional capacity within a Health Authority. If you don’t have that kind of work experience, you could consider pursuing the certificate while gaining related work experience.


Questions about COMMUNITY CARE LICENSING Program?
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