Associate Certificate in Leadership & Conflict Resolution

Learn to apply a collaborative approach to resolving conflict in your capacity as a leader, and deepen your leadership skills by completing the Associate Certificate in Leadership and Conflict Resolution.

This credential, offered in partnership by Centre for Leadership and Centre for Conflict Resolution, provides foundational leadership knowledge and practical strategies you can apply immediately in your community and workplace setting.

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Who Should Take This Associate Certificate Program

This certificate will benefit:

  • leaders in either a formal or informal capacity
  • emerging leaders in the public, private or not-for-profit sector
  • seasoned managers interested in building new skills and developing fresh leadership perspectives

There are a number of Information Sessions offered throughout the year where you can get further information on this associate certificate.

The Centre for Conflict Resolution offers a number of Information Sessions throughout the year.

Learning Objectives

You will learn the foundations of collaborative conflict resolution, with a focus on personal awareness, before focusing on the foundations of the coaching approach. You will discover your skills and aptitudes as a leader and explore the current themes and skills associated with leadership today.

You will then deepen your understanding of the dynamics of leadership in challenging situations, and come away with practical strategies for leading teams and resolving interpersonal conflict collaboratively as a third-party facilitator. Your learning will culminate in a written assessment of a practical application of your skills and abilities.

Program Format

  • The certificate program is 12 days of training and a mail-in assessment. 
  • You can take courses individually or complete the certificate.
  • Learn at your own pace – take courses when they fit your schedule.
  • Core courses are scheduled several times throughout the year.
  • Full attendance is required.
  • We recommend you complete the program within 2-3 years.
  • There is continuous intake into this certificate program.


Select a course code below to read syllabus and register online.

Required Courses (6 credits)

Course NameCourse CodeCreditsDays
Lead Yourself FirstLEAD-11001.53
Leading Through RelationshipsLEAD-11011.53
Foundations of Collaborative Conflict Resolution OR
Foundations of Collaborative Conflict Resolution: Workplace Focus 
Mediation Skills Level ICRES-11801.53

Assessment: Associate Certificate in Leadership and Conflict Resolution


1 day is equivalent to .5 credits.
Single courses in the Certificate Program are available for individual enrollment. 

Books & Supplies

Course manuals are supplied when you attend class, and if the purchase of books or other materials are required you will be advised of the details when you register.

Course Dates

Course dates are available for download below. Courses can be taken individually if you have the required pre-requisites, or as part of the credential.

Associate Certificate in Leadership and Conflict Resolution


Certificate Enrolment Fee: $75
Cost for the program is approximately $2,900 plus Learner Services Fee (costs vary based on course locations).

Enrolment Process

The courses and certificate are open to anyone. There are no formal requirements for admission.

Register to a class
To check individual course availability, select one the course codes above and follow the instructions on the course listing. 

Enroll in the program
Apply Online

Justice Institute of BC
Student Services
715 McBride Boulevard, New Westminster, BC V3L 5T4

to Student Services at 604.528.5653


or 1.877.528.5591


CRES-1550 Assessment: Associate Certificate in Leadership and Conflict Resolution is a mail in assessment.  

See Assessment details here.

To receive your Associate Certificate in Leadership and Conflict Resolution you must successfully complete the four required courses and an assessment demonstrating achievement of the learning outcomes. Required courses include LEAD-1100, LEAD-1101, CRES-1100 or CRES-1101 and CRES-1180.

You must be registered in the Associate Certificate program and have already completed the courses to take the assessment.

There are two components to the assessment:

  1. A written report on a current or past leadership related conflict situation in an organizational or other group setting.
  2. A written reflection on personal learning in the Associate Certificate program. The report is to be submitted by mail or email and will be marked by an assessor in the Centre for Conflict Resolution and Centre for Leadership.

Candidates are expected to demonstrate comprehension of the content learned in the four required courses. The assessment should be submitted within six months of completion of courses.


The fee is due when the assessment is submitted to the JIBC. You may pay by cheque payable to the Justice Institute of British Columbia, or by credit card. You are not required to register, nor pre-pay for your assessment. Please remit payment when you submit your assessment for marking.
Current assessment fees can be found here. Please note this fee is increased by 2% every April.

Email or mail your completed assessment and payment instructions to:

CCR Assessments
Centre for Conflict Resolution
Justice Institute of BC
715 McBride Boulevard
New Westminster, BC V3L 5T4
Phone: (604) 528-5825
Email: and

You will receive your results by mail within four-weeks from the date it is received.

Last updated February 19, 2020