Conflict Resolution Training for Organizations
Transform conflict into opportunities for collaboration.
Conflict is part of every workplace and community. With the right skills, it can become an opportunity to strengthen relationships and find a constructive way forward.
JIBC’s conflict resolution training gives people practical tools to navigate difficult conversations, manage strong emotions, address underlying interests and work through disagreement with greater confidence goals. We work with organizations and communities to deliver applied learning that reflects their needs and challenges.
Areas of Training
Build practical communication skills for asking better questions, communicating assertively, navigating challenging conversations and addressing conflict constructively.
Related training includes:
- The Art of Asking Better Questions
- Assertion: Say What You Mean, Mean What You Say
- Communicating with Skill & Agility
- Navigating Challenging Conversations
- Respectful Communication in a Changing Workplace
- Communicating in Conflict: Strategies and Skills
Develop skills to recognize conflict dynamics, respond to hostility and strong emotions, and move challenging interactions toward more value-based outcomes.
Related training includes:
- De-escalating Hostility
- Navigating Intense Emotions in Conflict
- Handling Conflict on the Telephone
- Introduction to Collaborative Conflict Resolution
Learn approaches for uncovering interests, solving problems collaboratively through negotiation and mediation and helping people move through disagreements.
Related training includes:
- Conflict Coaching Fundamentals
- Foundations of Collaborative Conflict Resolution
- Moving Beyond Positions to Address Underlying Interests
- Negotiation Fundamentals: Collaborative Problem Solving
- Introduction to Collaborative Negotiation
- Introduction to Collaborative Mediation
Equip leaders and employees to address workplace conflict and contribute to respectful, collaborative environments.
Related training includes:
- Conflict at Work: Leading Collaboratively
- Workplace Bullying
- Privilege, Power and Conflict
Why JIBC for conflict resolution?
For 40 years, JIBC has helped people and organizations build the skills to navigate conflict, strengthen relationships and work more collaboratively. Our widely recognized curriculum combines practical tools with applied learning, giving participants opportunities to practise skills they can use in real workplace and community situations. Experienced instructors create engaging learning environments where participants can explore challenging conversations, build confidence and develop new approaches to conflict.
From foundational communication skills to more complex areas of conflict resolution practice, JIBC brings decades of experience to learning that helps people approach conflict with greater skill and confidence.
Looking for training for yourself?
Explore upcoming Conflict Resolution courses or take the next step toward a credential with the Certificate in Collaborative Conflict Resolution or Associate Certificate in Leadership & Conflict Resolution.
Let’s build the right learning solution together.
Contact us to discuss your organization’s training needs.