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Collaborative Conflict Resolution Program

Is this program right for you?

Build a strong foundation to effectively engage in all aspects of negotiation, mediation and conflict coaching. You can take individual courses or work towards the completion of the certificate. 

A New FOcus

Explore the role of important social justice issues such as Indigenization, equity, diversity, and inclusion in conflict engagement.

Theory and Practice

Gain the theoretical knowledge and applied skills to effectively participate in collaborative, interest-based, conflict engagement and resolution.

  • Leaders and managers who want to learn how to recognize, understand and resolve conflict more effectively, and build more productive relationships with clients and colleagues.
  • Those wanting to build a career in the field of collaborative conflict resolution.
  • Anyone looking to gain the foundational skills for mediation, conflict coaching or negotiation.
Meditator Rosters

If you are considering a career as a private-practice mediator, the training hours gained in this specialization can be applied towards admission to the Mediate BC Roster and ADR Institute of British Columbia (ADRBC).

Mediate BC Roster - Civil and Family Roster applicants can also apply their successful Certificate in Collaborative Conflict Resolution assessment to the experience portion of their application. It can count for up to three mediations (and nine hours of mediation time) toward the experience requirement of 10 mediations for the roster application. The written feedback must be included with the application. Contact Mediate BC for more information.

You will learn the foundations of collaborative conflict resolution with a focus on self-awareness in conflict. You will apply this understanding through conflict engagement processes including coaching, negotiation and mediation.

Program electives allow you to specialize and expand your learning in a variety of contexts related to conflict resolution.

  • Register for the program when it works for you.
  • Courses are available face-to-face and online.
  • Program is nationally recognized.
  • Experiential learning and theoretical concepts are balanced to enhance your understanding.
  • You will build a strong foundation in the processes of negotiation, mediation, and conflict coaching.
  • Deeper learning through the use of rich resources and tools, such as skills demonstration videos, enhanced coaching opportunities, and e-portfolios to document, reflect and assess learning progression.
  • Engagement with social justice issues such as Indigenization, and equity, diversity, and inclusion.
What You Need to Graduate

This is a 20-credit program comprised of 15 required course credits (10 courses) and five elective credits (chosen from 13 elective courses available).

An assessment occurs at the completion of the course work.

Program Format
  • Continuous enrolment.
  • Face-to-face and online delivery options.
  • Formats vary from courses comprised of multiple, consecutive days to online courses offered over several weeks. Please read the course descriptions to determine the format of each offering.
  • One day is equivalent to seven credit hours and a credit is comprised of 14 hours.
  • While some courses require students to be enrolled in a program to register, other courses are available for individual enrolment.
  • Students have up to four years to complete the program
  • Take individual courses or work towards the completion of the certicate.

Tuition for the program is approximately $9,800.


Additional Fees

Certificate Enrolment Fee $75

Learner Services Fee (price dependent on course locations)



All course materials are supplied.

STEP 1 - Apply to the Program

After checking course availability, apply online and submit your completed application form.

Student Services
Justice Institute of British Columbia
715 McBride Boulevard
New Westminster, BC V3L 5T4


STEP 2 - Register for Courses

You can register for many courses prior to applying to the program.  View the course description to determine if the course you are interested in requires program enrollment.

Important Dates 

July 1, 2021 – Enrolment opens for the new Certificate in Collaborative Conflict Resolution

September 1, 2021 - Official program launch


Admission Requirements 

The courses and certificate are open to anyone. There are no formal admission requirements.

Financial aid and awards

Financial aid and awards are available for this program. Please follow this link to apply and learn more.

International applicants

International applicants are encouraged to contact JIBC's Office of International Affairs at


Q: Can I transfer credits from one of the discontinued certificates to the Certificate in Collaborative Conflict Resolution (CCCR)?

Yes, if you want to transfer from the Certificate in Conflict Resolution: Specialization in Mediation/Third-party Intervention or the Certificate in Conflict Resolution: Specialization in Negotiation to the CCCR contact the program area by email at or by phone at 604.528.5825 and ask to be transferred into the new CCCR program. There will be no fee for this transfer. With some exceptions, most courses you have already taken are accepted in the new program.

Q: Should I wait until the Certificate in Collaborative Conflict Resolution is launched in Sept 2021 to take conflict resolution courses?

There is no reason to wait for the new courses since all the required courses will be equivalent to courses in the new certificate. In many cases, the content is similar but refreshed to include updated references and terminology. If you plan to enrol in the CCCR program you will not want to take a discontinued elective course as they will not be accepted as part of the new program.

Q: I haven’t taken a course yet. Which program should I enrol in?

A: You can take a number of courses without enrolling in a program. If enrollment in a program is your goal we strongly recommend you enroll in the new Certificate of Collaborative Conflict Resolution, the Associate Certificate in Conflict Coaching or the Associate Certificate in Leadership & Conflict Resolution. Enrolment in the new Certificate in Collaborative Conflict Resolution opens July 1, 2021.


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